"Senior Business Performance and Operations Manager"

Senior Business Performance and Operations Manager

University of East Anglia - Faculty Professional Services for Social Sciences - Norwich Business School

Location:	Norwich
Salary:	£48,822 per annum, with an annual increment up to £56,535 per annum.
Hours:	Full Time
Contract Type:	Permanent

Placed On: 23rd February 2026
Closes: 16th March 2026
Job Ref: ALC1636

Salary on appointment will be £48,822 per annum, with an annual increment up to £56,535 per annum.

An exciting opportunity has arisen for a Senior Business Performance and Operations Manager to join the Norwich Business School at the University of East Anglia. We are looking for an inspiring people leader - someone who brings energy, clear vision, and a real passion for helping others grow. In this pivotal, new role, you’ll empower colleagues, nurture a collaborative and inclusive culture, and guide our Faculty Professional Services (FPS) Team to deliver high quality support.

Working as a trusted strategic partner to Head of School and Senior Leadership Team, you’ll play a key role in shaping our direction and driving meaningful organisational progress.

Aligned to the Director of FPS Operations, you will support the delivery of strategic Business Partnering and continuous improvement across the Faculty Professional Service, with occasional deputising responsibilities.

If you’re an experienced leader who enjoys motivating others, building strong relationships, and taking a business-partnering approach, you’ll find this a rewarding and fulfilling place to thrive. You must be able to meet all essential criteria as detailed in the person specification within the candidate brochure for the role.

Norwich Business School is entering an exciting period of growth as we progress toward Triple Crown Accreditation. With the student experience at the heart of everything we do, your leadership will ensure our operations remain responsive, people-centred, and aligned with our ambitions for excellence.

This full-time post is available from 4 May 2026 on an indefinite basis.

Further information on our great benefits package, including 44 days annual leave inclusive of Bank Holidays and additional University Customary days (pro rata for part-time), can be found on our benefits page.

Closing date: 16 March 2026

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.