"Senior Computer Operator"

Job Description

Job Summary

The Senior Computer Operator is responsible for operating and monitoring computer and peripheral equipment in an environment requiring continuous shift coverage to process data, monitor servers, applications, network and telecommunication rooms, according to operating instructions. Schedules requested jobs, as needed, by clients and ensures that jobs run and complete successfully.

ESSENTIAL FUNCTIONS

• Monitor automated job processes for success and logs results.
• Monitor and control automated and manual computer job runs to ensure accuracy and constant job flow.
• Monitor Data Center server availability and logs/reports anomalies/issues.
• Detect and determine computer hardware and application problems, and communicate to appropriate Technical Teams.
• Print requested output or large print processes.
• Re-run jobs if incorrect or lost.
• Perform server backups and manages off-site storage rotations.
• Monitor status of all pending job runs.
• Monitor application availability, including all information management system applications, email and library automation.
• Monitor network availability as well as dial-in access.
• Monitor and log Telecommunication Room temperatures (A/C status).
• Develop operating and production control procedures.
• Write documentation.
• Develop training procedures.
• Monitor physical Data Center access utilizing logbook.
• Notify Senior Management and On-Call IT staff regarding server, network or application outages as well as environmental issues with Telecommunication Rooms.
• Be available to work on weekends and/or any shift in a 24x7 Data Center.
• Perform other duties, tasks and assignments as required.

QUALIFICATIONS

Education & Experience

• High School Diploma/GED required
• 2 years computer operations experience in a 24x7 Data Center required
• Previous shift work experience required

Licensing & Certification

• Valid Texas Driver License

Special Skills

• MS Office
• information Management Systems
• Network Management

Competencies

• Delivering High Quality Work
• Accepting Responsibility
• Serving Customers
• Supporting Organizational Goals
• Driving Continuous Improvement
• Acting with Integrity
• Thinking Critically
• Managing Change
• Communicating Effectively

Working Conditions

General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.

SECURITY SENSITIVE: This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

The Organization

Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the countrys largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.

The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. Youll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, youll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.

Location

Houston is a city with limitless possibilities:

• Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York Citys 55.
• Approximately 145 languages are spoken here.
• Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
• Houston is a major-league sports town, and dont forget the annual Houston Livestock Show & Rodeo.
• The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
• World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nations top institutions.
• With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houstons cultural scene.
• Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.

If this sounds like the role for you and youre ready to join an amazing team, please apply right away.

Apply Now