Senior Director, Facilities Services

Job Summary

Reporting to the Associate Vice President (AVP) of Facilities Services, the Senior Director of Facilities Services oversees operational initiatives, service delivery strategies, and operational planning activities that support the strategic priorities of the Facilities Services division of Salt Lake Community College.

The Senior Director provides division-wide operational leadership and supports the strategic, administrative, and operational excellence initiatives of Facilities Services. This position serves as a key operational partner to the Associate Vice President and provides leadership through subordinate directors, managers, supervisors, and operational leaders across multiple functional areas within Facilities Services.

Essential Duties & Responsibilities

Operational Leadership & Facilities Management

• Oversees the daily operational leadership and administrative coordination of Facilities Services functional areas as delegated by the AVP.
• Collaborates with the AVP in supporting and advancing Facilities Services operational priorities, strategic initiatives, operational planning efforts, and organizational effectiveness initiatives.

Operational Performance, KPI Governance & Continuous Improvement

• Leads operational excellence initiatives focused on improving operational effectiveness, customer service, service delivery consistency, workforce effectiveness, operational responsiveness, and stakeholder experience.

Leadership, Workforce Effectiveness & Employee Engagement

• Provides leadership, direction, mentorship, coordination, and operational support to subordinate directors, managers, supervisors, and operational leaders.

Service Delivery & Stakeholder Engagement

• Builds collaborative relationships with campus stakeholders, operational partners, faculty, staff, students, and external partners to support operational effectiveness and stakeholder satisfaction.

Compliance, Safety & Operational Risk Mitigation

• Supports compliance with applicable laws, regulations, institutional policies, operational procedures, environmental health and safety standards, and operational guidelines.

Financial & Administrative Operations

• Partners with accounting staff, operational leaders, and budget managers to support budget planning, operational forecasting, expenditure monitoring, resource allocation, and operational decision-making.

Operational Planning Support

• Collaborates with the AVP and Facilities leadership team to support operational planning, facilities effectiveness initiatives, operational modernization efforts, and strategic operational priorities across campuses and sites.