Question 1

What qualifications are required for the Senior Executive Programme Operations role at NUS-ISS?

Accepted Answer

A Bachelor’s degree plus at least 3 years of relevant experience in programme operations and customer services is required. Experience in an educational institute is preferred. Key skills include excellent administration, planning, attention to detail, and proficiency in MS Excel .

Question 2

What are the main responsibilities of the Programme Operations & Client Services Executive?

Accepted Answer

The role covers the full student lifecycle including admissions , enrolment, examinations, orientation, and commencement. You will manage queries, support events, perform data analysis, and provide administrative support while ensuring a high-quality student experience.

Question 3

Is prior experience in higher education required for this NUS-ISS position?

Accepted Answer

While 3 years of programme operations and customer service experience is essential, experience in an educational institute is preferred but not mandatory. Strong transferable skills from similar fast-paced environments are valued.

Question 4

How can I apply for the Senior Executive role at NUS-ISS?

Accepted Answer

Applications should be submitted via the official NUS careers portal before the 14 August 2026 deadline. Include a tailored CV highlighting your administration, customer service, and data management experience. Refer to Req ID 32944 .

Question 5

What career development opportunities exist in NUS higher education administration roles?

Accepted Answer

NUS-ISS offers pathways into senior programme management and student services leadership. Explore related opportunities on administration jobs and higher-ed admin roles .

Senior Executive/ Executive, Programme Operations & Client Services

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