Senior Functional Business Analyst – Student Systems

Senior Functional Business Analyst – Student Systems

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Job no: 539070
Work type: Full Time
Location: Sydney, NSW
Categories: Information Technology, Student Services, Analyst

• Employment Type: Full Time Permanent
• Remuneration: $127351+ 17% super (level 8)
• Location: Kensington UNSW Campus (hybrid)

Why Your Role Matters

The Senior Functional Business Analyst (internally called Senior Business Systems Specialist -Projects) plays a key role in delivering student systems transformation and enhancement initiatives. You’ll lead the analysis, design, and configuration of systems that support the student lifecycle—helping improve both student and staff experiences.

Working across the project lifecycle, you’ll collaborate with project managers, developers, testers, and business stakeholders to turn strategic goals into practical, high-quality solutions. You’ll also bring valuable expertise in (ideally) student administration and system integration to ensure outcomes are fit-for-purpose and future-focused.

The role reports to the Manager, Student Systems (Projects) and may have a direct report. Responsibilities include:

• Lead business analysis and system design across a portfolio of student systems projects and enhancements
• Elicit, analyse, and document business requirements, translating them into functional specifications, data models, and system configurations that meet user and compliance needs
• Design business processes and collaborate with stakeholders and technical teams to support solution delivery and integration
• Configure, or support configuration of, student systems, ensuring changes are tested, documented, and aligned with requirements
• Conduct gap analyses and contribute to option assessments, business cases, and impact assessments
• Support delivery activities including user acceptance testing (UAT), training development, and go-live readiness
• Act as a key liaison between business and technical teams, providing advice on system capabilities and fit-for-purpose solutions.
• Maintain knowledge of relevant technologies, policies, and regulatory requirements, and support continuous improvement and mentoring of junior business analysts

About You

You’re someone who feels connected to UNSW’s values and mission—a collaborative team player and confident communicator who enjoys working at the intersection of business and technology. You’re comfortable in complex environments and thrive on turning ideas into practical, user-focused solutions. You bring:

• Previous experience as a functional Business Analyst
• Experience analysing and delivering business system changes in complex organisations, ideally in the higher education sector
• Understanding of student lifecycle processes and supporting systems
• Proven ability to translate business needs into effective system designs and solutions
• Experience with requirements gathering, process mapping, and clear documentation
• Exposure to project delivery environments (Agile or hybrid preferred)
• Demonstrated analytical thinking and a focus on continuous improvement
• Experience with student systems (e.g. Technology One, Callista, SITS, Ellucian Banner) and/or integrations, reporting, or data frameworks would be ideal
• Experience contributing to large-scale transformation or process improvement initiatives

This is a full-time, hybrid role working Monday to Friday. The position is full time permanent. Candidates will need to have valid working rights – this role is not available for sponsorship.

Recruitment process: Please submit your resume and a cover letter telling us why you are interested in the role and addressing “About You” section of the job ad. You will also be asked to answer additional questions when submitting your application (you will be able to save and come back to your answer).

Applications close: 19 May 11.55PM

Get in Touch (for job related queries only – applications will not be accepted if sent to the contact listed): Anne de Voronine, a.de_voronine@unsw.edu.au

Applications cannot be accepted if sent directly to the contact listed

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.

Pre-Employment Checks 
Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

These pre-employment checks may include a combination of some of the following checks: -

• National and International Criminal history checks
• Entitlement to work and ID checks
• Working With Children Checks
• Completion of a Gender-Based Violence Prevention Declaration
• Verification of relevant qualifications
• Verification of relevant professional membership
• Employment history and reference checks
• Financial responsibility assessments/checks.
• Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.

Position Description