"Senior Services Specialist - Outreach"

Job Details

The Area Agency on Aging is seeking a dedicated Senior Services Specialist to support seniors and adults with disabilities across North Idaho. This role is all about connection - helping people navigate available resources, coordinating services that promote independence, and building partnerships that strengthen community support. You’ll represent the agency at outreach events, educate the public on important issues, and serve as an advocate for vulnerable individuals. Day to day, you’ll listen, guide, and empower clients and their families as they make decisions about long-term care and quality of life.

We’re looking for someone with excellent communication and customer service skills, strong computer abilities, and the capacity to manage details while keeping the big picture in mind. Compassion, problem-solving, and a collaborative spirit are key. If you’re motivated by meaningful work and want to make a lasting difference in the lives of seniors and caregivers, this position offers a chance to do just that while engaging with communities throughout our region.

Enjoy excellent benefits, including retirement https://www.nic.edu/hr/benefits/
15 vacation days per year
12 sick days per year
14 paid holidays
Tuition assistance

Job Description linked below: (some job boards may not include active links so please click Apply Now on the NIC website or go to www.nic.edu/jobs to see full details);

Senior Services Specialist.docx

Minimum Qualifications High school diploma or general education degree (GED) and a minimum of two years full-time equivalent related experience is required; or equivalent combination of education and experience.

Required License and/or Certifications: Must possess a valid driver’s license and proof of liability insurance.

Starting pay range: $18 - $20

Work Site Location: Aging and Adult Services
Work Schedule: Mon-Fri 8:00am - 5:00pm

Employment is contingent upon successful completion of background check and proof of degree if required for this position.

Application materials include: resume, cover letter

Applications ONLY accepted through the North Idaho College Website!

Advertised: December 10, 2025 Pacific Standard Time
Applications close: December 26, 2025 11:55 PM Pacific Standard Time