• Medical School – University of Queensland
• Part Time/Full-time, fixed-term position through to December 2026
• Base salary will be in the range $95,361 - $102,302 + 17% Superannuation (HEW Level 6)
• Based at our Herston Campus

About This Opportunity

Join a university recognised globally for excellence in education and student experience. In this role, you will provide high-level administrative support across the student lifecycle, ensuring the delivery of responsive, student-centred services spanning enrolment, progression, examinations and results.

You will apply sound judgement in interpreting university policies and procedures, maintain the integrity of student records, and work collaboratively with academic and professional colleagues to support continuous improvement and accreditation activities. Your contribution will play a key role in achieving the School’s strategic and operational objectives while supporting an inclusive, high-performing academic community

Key responsibilities will include:

• Provide expert advice and high-level administrative support across the student lifecycle, interpreting UQ policies to resolve routine and complex course-related matters in collaboration with academic and professional stakeholders.
• Coordinate course and assessment administration, including scheduling, course profiles, examinations, results finalisation, adjustments, scholarships, prizes and formal student correspondence.
• Deliver governance and compliance support, including appeals, grievances and misconduct processes, committee secretariat duties, Faculty submissions, and accreditation-related activities.
• Drive continuous improvement through the development of standard operating procedures, coordination of student evaluations, and preparation, analysis and reporting of operational data.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Up to 26 weeks paid parental leave/paid primary care leave
• 17% superannuation contributions + 17.5% annual leave loading
• Access to flexible working arrangements including hybrid working options, flexible start/finish times.
• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program
• Salary packaging options

About You

• Completion of a degree with subsequent relevant experience; or extensive experience and specialised expertise or broad knowledge in student and academic administration; or an equivalent combination of relevant experience and/or education/training.
• A sound understanding of administrative processes and experience in working in a high volume, complex, service orientated environment.
• Highly developed interpersonal, verbal, and written communications skills, including the ability to effectively establish and maintain key stakeholder relationships.
• Well-developed analytical and problem-solving skills and attention to detail to enable accurate interpretation and advice on a range of complex matters.
• Knowledge of University student computer systems and packages e.g. Microsoft office, SI-net, Business Objects, InPlace and the use of CRM systems would be desirable.

Appointment to this role is subject to the successful completion of relevant pre-employment checks, which may include verification of the right to work in Australia, criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.