Senior Team Leader, Student Advisors

Job Description:

• Lead a high performing student services team shaping the UWA student experience.
• Drive strategic service improvements across a complex, fast-paced operational environment.
• Full-time appointment on an ongoing basis.
• Base salary: $116,262 p.a. plus 17% superannuation.

About the area

The Directorate of Student Success and Progression plays a pivotal role in delivering UWA’s strategic goal of providing a world-class student experience. Sitting within the Education Portfolio, the Directorate oversees key functions across the student lifecycle, including Admissions, Enrolments, Fees, Scholarships, Timetabling, Student Advising, Exams, and Graduation.

The Student Offices team partners closely with Academic and Professional staff to deliver integrated and student-centred services that support academic success, retention, and progression.

About the opportunity

• Lead a team of Student Advisors and Student Assistants, providing high-level guidance, coaching and operational oversight to ensure the delivery of exceptional student services.
• Drive strategic planning, workflow optimisation and continuous improvement, ensuring high-quality, compliant and efficient processes across the student service portfolio.
• Influence service design and policy implementation by engaging with senior stakeholders, committees and Schools to improve student outcomes and strengthen service delivery.

About you

• Relevant tertiary qualifications or demonstrated equivalent competency.
• Strong leadership and management experience, with the ability to develop, support and empower staff.
• Extensive administrative expertise in student services or a comparable operational area.
• Excellent communication and stakeholder engagement skills, including the ability to influence and negotiate at senior levels.
• Proven ability to interpret policy, solve complex problems and make informed decisions with a high degree of autonomy.

Note: Employment checks will include information on gender-based violence, sexual harassment, and related misconduct to meet legal obligations. A current National Police Clearance will be required by the successful applicant.

Position description: PD - Senior Team Leader, Student Advisors (523029).pdf

To learn more about this opportunity, please contact Tash Glass at natasha.glass@uwa.edu.au

How to apply

Please apply online via the Apply Now button. The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria.

Closing date: 11:55 PM AWST on Sunday, 12 April 2026

This position is only open to applicants with relevant rights to work in Australia.

Please note: Unsolicited applications from recruitment agencies will not be accepted outside of formal channels.