Sign Language Interpreter

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

This position serves as a health care interpreter for our patients and staff who are in need of language services. You'll work in a dynamic environment in a medical setting with new challenges every single day and work alongside a collaborative team of other Interpreters with diverse backgrounds. As the Interpreter, you will convey health care information between monolingual speakers while complying with all Interpreter Services and Michigan Medicine policies and procedures. You will follow all aspects of confidentiality set forth by the Health Insurance Portability and Accountability Act (HIPAA) requirements regarding patient confidentiality. You will need to travel within our main hospital and its satellite locations including those outside of Washtenaw County. This will require driving to these locations and a significant amount of walking within the Michigan Medicine Health System buildings.

Additionally, you'll have the opportunity to participate in committees and complete projects as assigned.

Perks and Benefits

• Excellent medical, dental, and vision coverage starting on day one of employment
• Career ladder with opportunities for advancement
• Generous Paid Time Off (PTO) and paid holidays
• 2:1 match on retirement savings
• Flexible schedule
• We offer free continuing education credits
• Career ladder with promotional opportunities
• We will provide you with an iPad and necessary equipment in order for you to perform your job duties

Responsibilities

• Facilitate communication between Deaf, DeafBlind and Hard of Hearing patients and Healthcare professionals
• Work with other members of the Interpreter Services staff to coordinate and schedule appointments
• Document patient encounters according to department standards and comply with all Michigan Medicine and Interpreter Services policies and procedures
• Communicate Interpreter Services resources and protocols to hospital staff and patients
• Adhere to the National Standards of Practice and the National Code of Ethics for Interpreters in Health Care according to the National Council on Interpreting in Health Care (NCIHC).
• Perform other duties and accept projects as assigned

Required Qualifications

• Associate's degree or an equivalent combination of education and experience is required
• Experience in healthcare interpreting (minimum two years)
• Valid State of Michigan BEI II (minimum) and/or National Certification through the Registry of Interpreters for the Deaf
• Valid State of Michigan Qualification with Medical Mental Health & DeafBlind Endorsement through the State of Michigan Bureau of Community Health Services

Physical Requirements

• This position requires frequent standing, walking, and positioning during an interpreting session in addition to traveling to and from appointments

Preferred Qualifications

• Bachelor's degree
• Excellent organizational skills
• Demonstrated customer service abilities
• Experience using scheduling databases
• Experience in project management and team coordination

Flexibility is required, including occasional early morning in-person appointments (starting as early as 7:00 a.m.) or later afternoon appointments (staying as late as 7:00pm).