Simulation-Based EducationInstructional IT Support Technician

The Opportunity:

In this role you will provide dedicated Information Technology (IT) support for the College of Veterinary Medicine's (CVM) Simulation-Based Education Program by independently providing top-tier support for a variety of information systems, collaboration tools, and simulation management systems.

Your duties will include collaborating with CVM faculty, and IT and Simulation Program staff to plan and implement system upgrades.

Additional Information:

This is a full time (100% FTE), permanent position. This position is overtime eligible.

Required Qualifications:

• A Bachelor's degree in a related technology field AND 1 year(s) of professional experience. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
• Ability to work well under pressure.
• Demonstrated ability to learn and implement new technologies on an ongoing basis.
• Demonstrated ability to support others in the adoption of technology.
• Demonstrated strong interpersonal, written and verbal communication skills.
• Ability to establish and maintain effective and cooperative working relationships within the department, the university, and other organizations.

Preferred Qualifications:

• Demonstrated experience in higher education, specifically working with faculty.
• Experience with learning management systems like Canvas.
• Experience with video conferencing tools such as Zoom.
• Experience with assessment software such as ExamSoft.
• Experience with audiovisual technology.