Slate CRM Developer

Position Title: Slate CRM Developer

Department/School: Information Technology

Salary/Pay Rate: $80,000 - $85,000

Job Summary: The Slate CRM Developer will play a key role in the implementation, integration, and ongoing support of the Slate CRM platform. This position will support multiple functional areas across the university, including Enrollment Management, Student Success, and Advancement. The Slate CRM Developer will collaborate closely with functional stakeholders and IT teams to ensure Slate is configured, integrated, and maintained in alignment with institutional goals and business processes, including seamless integration with the university’s ERP system.

Minimum Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
• Experience administering and supporting Slate CRM, including serving as a Slate Captain or primary system owner.
• Experience with SQL, system integrations, data feeds, APIs, or middleware solutions.
• Strong understanding of relational databases, data structures, and reporting.
• Ability to analyze business requirements and translate them into technical solutions.
• Strong problem-solving, documentation, and communication skills.

Essential Functions:

• Serve as a technical support for the implementation of new Slate CRM modules supporting enrollment, student success, and advancement.
• Configure and maintain Slate forms, workflows, populations, portals, queries, reports, and dashboards.
• Partner with functional departments to translate business requirements into technical solutions within Slate.
• Design, implement, and test automated communication workflows and operational processes.
• Support data migration, testing , and validation activities during implementation phases.
• Working collaboratively with other members of the Information Technology team, implement, and maintain integrations between Slate and the university ERP and other enterprise systems.
• Provide day-to-day administration and technical support for Slate CRM.
• Manage user access, roles, permissions, and security settings.
• Respond to support requests, investigate system issues, and implement solutions or enhancements.
• Coordinate with Slate support and third-party vendors as needed.
• Participate in system governance discussions related to data stewardship, security, and compliance.
• Stay current on Slate releases, features, and best practices, recommending improvements where appropriate.
• Work closely with Enrollment, Student Success, Advancement, and IT colleagues to ensure effective system use.
• Support continuous improvement initiatives across CRM-related processes.
• Other duties as assigned.

Preferred Qualifications:

• Experience integrating Slate with an ERP system.
• Demonstrated experience with enrollment, student success, or advancement business processes within a higher education environment.
• Experience with HTML, CSS, Liquid Markup, JavaScript, JSON, XML, and Linux shell scripting.
• Prior involvement in large-scale system implementations or CRM rollouts.
• Experience supporting cloud-based SaaS platforms.

Required Application Documents: Resume, Cover Letter, & Contact Information of 3 Professional References

Benefits: The position includes a comprehensive benefit package*. Benefits for this position include but are not limited to the following:
* 3 weeks of paid vacation. 4 weeks of paid vacation beginning in the 6th year of employment.
* Unlimited paid sick time.
* 14+ paid holidays per year.
* Medical, Dental & Vision insurance programs at a 15% employee / 85% employer contribution rate. Flexible Spending Accounts (FSA) and Dependent Care (FSD).
* Life insurance.
* Generous short-term and long-term disability programs and workers compensation.
* 403(b) defined contribution plan:
+ First 6 years University contributes 7.5%, Employee contributes a mandatory 4%.
+ University contribution increases to 10.5% in year 7, and 12% after 15 years.
+ Employee contribution decreases to 1% in year 7. Remains 1% thereafter.
+ *Typical eligibility requirements: 1 year of service and 1,000 hours with Marist University.*
* 403(b) Tax Deferred Annuity – Roth option available. Voluntary, up to IRS maximum contribution.
* Tuition Benefits:
+ Up to 16 undergraduate credits per semester. Up to 18 graduate credit per academic calendar. Eligibility extends to employee, spouse, and dependent children under age 26.
+ University pays 100% tuition only.
+ Eligible dependents may be Reimbursed up to $2,000 per semester towards tuition at another accredited institution.
*Eligibility requirements including waiting periods and/or employee probationary periods may apply at the discretion of the University.

About the Department/School: Information Technology (IT) offers students, faculty, and staff access to advanced technologies to help promote a strong sense of community. A distinguishing feature of the Marist education is the manner in which information technology is used in support of teaching, learning, and scholarship. This environment creates a strong applied research culture and includes Marist students as young paraprofessionals, which makes Marist unique within higher education. Marist IT staff come from diverse career and educational backgrounds. Our community of technologists collaborate to support a commitment to excellence with 80 staff members within 15 departments, more than 200 student paraprofessionals, and a 24/7/365 operation. Effort, talent, and commitment are rewarded and recognized within the division both internally by leadership, and externally through numerous industry accolades and awards. No two days are ever the same while working in IT. We are committed to finding more effective and practical ways to use technology to meet institutional goals.

About Marist University: Founded in 1929, Marist is a comprehensive, independent four-year institution whose signature educational approach blends the liberal arts with pre-professional studies and emphasizes experiential learning to enrich classroom instruction. With campuses in Poughkeepsie, N.Y., and Florence, Italy, plus over 70 programs offering a variety of international study, Marist is a portal to the world and is devoted to nurturing a welcoming, inclusive community. Through six schools offering almost 50 majors, Marist cultivates the intellectual growth and well-being of its more than 6,000 undergraduate and graduate students and encourages them to color outside traditional academic lines as they pursue coursework and personal experiences that provide valuable occupational expertise and reflect their individual passions. Marist has been acclaimed a top institution in the nation by U.S. News & World Report, the Wall Street Journal/College Pulse, Princeton Review, and others. To learn more, please visit https://www.marist.edu/about

Type of Position: Full-time

Classification: Administrative (Exempt)

Months per Year: 12

Work Schedule: Monday-Friday 8:30am-5:00pm Please note: This position is hybrid/remote eligible with periodic on campus work at the supervisor’s discretion.

Hours per Week: 37.5

Location: Marist University Main Campus

Number of Position Openings: 1

Equal Employment Statement: Marist University is committed to creating an inclusive workforce on our campus by ensuring that barriers to equal employment opportunity and upward mobility do not exist here. To this end, the University will strive to achieve the full and fair participation of all members of the Marist community. Equal opportunity means employment, development, and promotion of individuals without consideration of race, color, disability, religion, age, sex, marital status, national origin, sexual orientation, or veteran status unless there is a bona fide occupational requirement which excludes persons in one of these protected groups. The University will review its employment policies and procedures to ensure that barriers which may unnecessarily exclude protected groups are identified and eliminated. The University will also explore alternative approaches if any policy or practice is found to have a negative impact on protected groups. Marist's policy of non-discrimination includes not only employment practices but also extends to all services and programs provided by the University. It shall be considered a violation of University policy for any member of the community to discriminate against any individual or group with respect to employment or attendance at Marist University on the basis of race, color, disability, religion, age, sex, marital status, national origin, sexual orientation, veteran status, or any other condition established by law.