Specialist, Financial Aid

Specialist, Financial Aid

Company:
Valencia College

Job Location:
Orlando, 32802

Category:
Financial Aid

Type:
Adjunct/Part-Time

Position Number: HR0508.00000

Employee Class Description
C3-Staff PT (ed. support)

General Position Description
Performs student service in the financial aid process. Reviews electronic processing reports, makes decisions on program eligibility, and approves financial aid awards. Contacts students, agencies and technical staff to resolve application processing problems. Prepares reports and monitors business processes for accuracy. Provides assistance to Answer Center and Student Services staff with regard to financial aid regulations or decisions.

Flexible Work Arrangement
Primarily Remote: Employee performs the majority of job duties remotely and may occasionally work on site, based on operational needs with advance notice, when possible.

Posting Number: S3727P

Location(s)
Orlando, FL 32811 - West Campus

Posting End Date: 02/06/2026

Salary Range: $ 18.58 per hour

Description of Job Function

1. Meets with students whose financial aid service needs require special attention and in-depth knowledge of financial aid regulations.
2. Reviews income tax returns, INS documents, Social Security Administration documents and other financial materials to determine accuracy of application and eligibility status.
3. Reviews financial aid applications and makes decisions about eligibility according to federal and state regulations and statues. Makes decisions about which financial aid programs the student will receive.
4. Approves student loans and electronically processes records to transmit to loan servicers.
5. Runs and processes reports from computer system to modify applications, award authorizations, and payment authorizations.
6. Makes decisions about problem resolution.
7. Accesses NSLDS/COD and other secure federal and state web sites.
8. Provides interpretations of regulatory requirements for Answer Center and other Student Services staff.
9. Reconciles reports of discrepant data and authorizes changes to financial aid records to resolve.
10. Serves on Standards of Satisfactory Academic Progress Appeals Committee.
11. Reviews prior college transcripts to determine initial academic standing regarding eligibility for financial aid.
12. Prepares federal and state reports and transmits electronically where required.
13. Performs other duties as assigned.

Drivers License Requirement
Not Applicable

Required Minimum Education
High school diploma or general education degree (GED).

Preferred Education & Field of Study
A Bachelor's degree from a regionally accredited institution

Preferred Type of Experience
Experience working with complex guidelines/procedures

Knowledge, Skills and Abilities

1. Strong interpersonal communication skills, both oral and written.
2. Ability to apply learning-centered concepts to the financial aid process.
3. Ability to reason and exercise judgment and discretion.
4. Ability to learn and understand federal and state regulations.
5. Must be granted security access to NSLDS, COD and other secure federal and state websites.
6. (Cannot be in default on a prior student loan).
7. Works inside in an office environment.

General Working Conditions
This job primarily operates in a professional office environment. The employee will routinely operate standard office equipment including but not limited to computers, keyboards, mouse, phones, photocopiers, printers, scanners, filing cabinets and fax machines. While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.

Typical physical competencies include but are not limited to frequently remaining stationary, moving, reaching, positioning self and occasionally ascending/descending, lifting/moving objects weighing between 5-15 pounds. This job also entails frequently communicating, discerning and exchanging information, detecting and perceiving objects up close, at a distance, and the ability to adjust focus. Cognitive abilities include but are not limited to frequently using discretion, judgment, reasoning, memory, learning, maintaining confidentiality, comprehension, problem solving, and decision-making.

The typical work environment, physical and cognitive demands listed above are representative of those that must be met by an employee to successfully perform the essential functions of this job. The College has a process to identify and make available reasonable accommodations to enable individuals with disabilities to perform the essential functions.