"Specialist I, Front Desk, Thayne Center (Part Time)"

Salary:

$15.00 Hourly

Location:

South City Campus, UT

Job Type:

Part-Time Staff

Job Number:

202500558

Division:

Student Affairs

Department:

Thayne Center

Closing Date:

1/2/2026 11:59 PM Mountain

FLSA:

Non-Exempt

Applicants must be authorized to work in the United States.

All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date.

Job Summary

The Front Desk Specialist in the Thayne Center for Student Life, Leadership & Community Engagement assists with office coverage at our South City Campus. This role is critical to the Thayne Center's mission to provide a sense of belonging to SLCC's community of different backgrounds by welcoming and supporting visitors, including SLCC students, student leaders, faculty, and staff.
The Front Desk Specialist provides office coverage during business hours and must gain, maintain, and communicate directory knowledge of the Thayne Center and its services to ensure visitors successfully connect with the appropriate staff and resources.

Essential Duties & Responsibilities & Knowledge Skills & Abilities

• Front-line office coverage.
• Maintain 29 hours per week each semester. Specialists unable to contribute to this minimum number of hours may not be able to maintain their role.
• Maintain regular office hours at South City Campus. Business hours are Monday - Thursday, 9:00 am - 4:00 pm.
• Communicate regularly with office staff about busy times to ensure uninterrupted service during business hours.
• Assist with office forms (including virtual platforms), keeping copies on hand, updating information, and explaining processes to guests, staff, faculty, and students.
• Maintain a neat and tidy office environment, including oversight of shared spaces. Inventory and maintain office supplies and materials making sure they are stocked and stored.
• Follow opening and closing responsibilities as directed.
• Assist in implementing scheduled programs as requested.
• Foster a welcoming and inclusive environment, encouraging students to remain involved with the Thayne Center.
• Respond courteously and promptly to telephone and walk-in inquiries.
• Provide front-desk customer service, perform clerical functions, and disseminate messages accordingly.
• Learn about Thayne Center's programs and the duties of all staff.
• Assist guests, staff, faculty and students with inquiries and redirect them accordingly to program staff.
• Learn about key systems and assist students and advisors in navigating relevant platforms (e.g. campus groups, etc.).
• Maintain a professional atmosphere in the office and help keep it looking professional.
• Approve advertising and posting in accordance with institutional policy.
• Document approvals.
• Clearly communicate with other offices on campus to ensure proper arrangements for scheduled activities and events.
• Learn nearby office locations and clearly direct guests, staff, faculty, and students to other resources as needed.
• Assist with program equipment rental under the direction of a coordinator, implement program equipment rental procedures.
• Learn and demonstrate proper equipment use to students or advisors.
• Communicate return procedures, including documentation via email.
• Complete equipment rental paperwork.
• Verify cleanliness and upon return.
• Do a regular check of the area to ensure that office space is maintained, and unneeded equipment is properly stored.
• Organizational leadership and work individually and in a team.
• Present clear and concise information orally and in written reports.
• Communicate effectively and maintain good working relationships effectively with peers and students across the college including people with different abilities, cultures, racial and ethnic backgrounds, sexual orientations, gender identities, socio-economic backgrounds, and ages.
• Ability to participate in and contribute meaningfully to team meetings and Thayne Center's programs.
• Adapt to changes in technology, policies, and organizational structure.
• Attend meetings and programs on multiple campus locations and sites.
• Other duties as assigned
• Learn departmental policies and procedures.
• Learn a breadth of programs and contacts.
• Prior customer service experience.
• Clear verbal and written communication skills.

Minimum qualifications

High School Diploma
A year of receptionist experience or similar.

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