"Student Support Specialist, Project Higher Ed, DCEO Grant (PT, Grant Funded), CPRN60064PHED"

Student Support Specialist, Project Higher Ed, DCEO Grant (PT, Grant Funded), CPRN60064PHED

The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions.

College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities.

Primary Duties and Responsibilities:

The Student Support Specialist supports the implementation of the Apprenticeship Expansion grant at the College of DuPage, funded by the Illinois Department of Commerce and Economic Opportunity (DCEO). This grant focuses on expanding Registered Apprenticeship across Illinois. The Student Support Specialist will provide direct apprentice support, assist with program implementation, and perform administrative tasks. This is a part-time, grant-funded position through December 31, 2027.

• Assist Project Hire-Ed in implementing the DCEO Apprenticeship Expansion grant.
• Support the Early Childhood Education and Care (ECEC) apprenticeship program designed to advance credentials of the incumbent workforce.
• Meet with prospective apprentices to explain program requirements and help them assess alignment with their career goals.
• Assist new apprentices with registering for COD and the apprenticeship program.
• Run student reports and collect data related to books, refunds, tuition costs and other documentation needs.
• Monitor student requirements, placement, and employer and grant compliance for apprenticeship site arrangements.
• Track student admission, program participation, progression and graduation requirements.
• Provide student support by connecting them with resources at the college and within the community to ensure student success.
• Maintain strong relationships with employer partners.
• Enter apprentice information into Illinois apprenticeship database.
• Collaborate with area high schools to implement the ECEC pre-apprenticeship program for students exploring careers in early childhood education and care.
• Monitor pre-apprentice/apprentice program completion components; track curriculum changes and monitor degree/certificate requirements.
• Manage on-campus visits for ECEC pre-apprenticeship participants.
• Assist in implementing, tracking, and reporting all DCEO Apprenticeship Expansion grant activities.
• Perform other duties as assigned to support program goals.

Qualifications:

Education

• Bachelor degree or equivalent combinations of education and experience required.

Experience

• Two to three (2-3) years of direct student support experience required.
• Solid organizational skills and attention to detail.
• Excellent relationship building, written and verbal communication skills, with the ability to influence at multiple levels.
• Ability to work independently and as part of a team.
• Experience collaborating with diverse constituencies required.
• Experience in college student processes or case management preferred.
• Experience in a high volume, fast paced environment preferred.
• Proficiency in Microsoft Office applications (Word, Excel, Teams, etc.).

Working Conditions:

Part-time 18-25 hours per week. A combination of day, evening, and occasional weekend hours maybe be required. This position is subject to a background check and education verification at the expense of the College.

Hiring Range:

Starting pay begins at $21.70/hr. based on experience.

Competitive starting pay is dependent on education and experience. College of DuPage also offers regular part-time positions a variety of fringe benefits including retirement benefits, access to holiday pay, personal time and other discounts on classes.

College of DuPage is an equal opportunity employer. The College of DuPage is committed to recruiting and retaining high performing talent to our institution, continuing our tradition of excellence. We encourage all people across the broad spectrum of those communities we serve to explore and apply for positions at COD for which they believe they are qualified.

To apply, visit https://cod.csod.com/ux/ats/careersite/4/home/requisition/2827?c=cod