"Specialist II, Student Development - Testing Services"

Job Summary

This role is responsible for supporting student programming and community engagement efforts while also supporting the departments' efforts to offer training and programming.

Primary Duties and Responsibilities

Essential Performance Requirements
• Assists with daily operations of the department
• Cross-trains in multiple areas with student support responsibilities
• Provides direct face-to-face, phone, and electronic communications customer service
• Supports marketing efforts for department programs from planning to implementation

Campus Specific Duties
• Oversees the planning, implementation, and execution of various activities on campus and some district-wide initiatives
• Coordinates and provides guidance to student leaders of various clubs and organizations including but not limited to training of club sponsors, student leaders, club events, club registration and fundraising forms, field trip forms, club purchases
• Leads in facilitating on-campus reservations for rooms, places, equipment, and other activities
• Follows policies for department purchases, requisitions, data collection, recording, and program assessment

Family Empowerment Center Specific Duties
• Assists in the planning and facilitating of workshops
• Oversees the food pantry and maintains client records and files
• Updates department forms and compiles department data from workshops, food distribution, and other events

General Supervision and Management
Acts as a team lead for Student Workers or others

Service Excellence
• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of the College

Supervision
Works under the general supervision of the assigned campus leader

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications

• Associate's degree or 60 college hours and one (1) year working experience related to the Essential Performance Requirements; or any equivalent combination of education and work-related experience

Preferred Qualifications

• Bachelor's degree
• At least one (1) year's working experience supervising employees (e.g., managing and evaluating performance of others)
• At least one (1) year's working experience in a college or university office setting related to the Essential Performance Requirements
• At least one year's working experience in a computer-based testing center

Knowledge, Skills and Abilities

• Knowledge of different types of student issues and how they affect a student's participation in campus activities
• Skilled in excellent customer service and interpersonal relationships
• Skilled using enterprise systems, including word processing, spreadsheet, and presentation software
• Ability to work effectively in a collaborative environment
• Ability to enthusiastically communicate with and relate to the community college student

Physical Demands and Work Environment

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Compensation Details

Starting Pay - $41,800

Work Hours

Monday - Friday 8:00am - 5:00pm; Occasional evening and weekend hours are required during peak times; Summer hours Monday - Thursday 7:30am - 6:00pm and closed Friday.

Department

Testing Services

Campus Location

Northeast Campus

Employee Classification

ISP - Instructional Sup

Position Type

FT - Regular