"Specialist IV, Student Services"

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

Campus Marketing Statement

Lone Star College-Conroe Center
Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education.
LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.
Lone Star College's Conroe Center, the premiere student-centered educational institution in Montgomery County, serves Conroe, Willis, and the northern county communities. LSC-Conroe Center provides a relaxing and supportive learning atmosphere through certificate and college classes and workforce programs such as automotive technology, machining, and welding.
Location address is 777 Conroe Park North Drive, Conroe, TX 77303.

Job Description

POSITION SUMMARY:
The Specialist IV, Student Services acts as an expert in many areas of Student and provides advice and information to others. Ensures that all System policies and practices surrounding Student Services functions are implemented and carried out correctly by others. Provides academic advising to students as well as operational support within the department. Acts as Subject Matter Expert to peers and visitors to the department.

ESSENTIAL JOB FUNCTIONS:

1. Acts as lead Specialist Advisor; coordinates and schedules the work of other Advisors and acts as Subject Matter Expert; informs all academic advisors of requirements changes and compliance issues
2. Acts as a liaison between Dean and other Advisors in department
3. Interprets a variety of test scores for placement purposes
4. Advises students on appropriate course selection and counsels students on appropriate semester course load and workload
5. Assists students in determining course transferability to state, public, and private institutions
6. Determines proper course of action for student`s conflicts on course scheduling, degree plans and transfer equivalency
7. Provides basic financial aid information for new, transfer and returning students
8. Listens to student concerns and determines if they need referral to other departments
9. Responsible for other reasonable related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Proficiency in use of standard office equipment and software applications
• Strong attention to detail
• Excellent interpersonal, organizational, and communication skills
• Ability to ensure compliance with due dates/deadlines and regulatory requirements
• Ability to transfer knowledge to peers, subordinates and higher authorities
• Ability to work on multiple projects

PHYSICAL ABILITIES:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• High school diploma or GED and at least 5 years of experience, or an equivalent combination of education and experience

PREFERRED QUALIFICATIONS:

• Associate degree or higher
• Experience working in admissions, advising, or financial aid for a higher education institution

Salary
Hiring salary range is $36,057 - $41,466

Benefits Marketing Statement
By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Special Instructions
Go to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.
If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.
You must limit your file name for any attachment to 40 characters or less.

How to Apply
ALL APPLICANTS MUST APPLY ONLINE ONLY
We will not accept application material received via fax, email, mail, or hand delivered.
Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).
If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.
Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.