Specialist, Library Circulation

Job Details

Compensation Type: Hourly

Compensation: $20.85

Job Summary

The Specialist, Library Circulation primarily performs various duties within the circulation area, while providing excellent customer service. The position strives to provide an optimal user experience accessing the library’s materials, systems, facilities, and services. The Specialist assists the library archivist with organization and digitization.

ESSENTIAL JOB FUNCTIONS

Circulation Support

• Performs various duties within the library circulation area, including staffing the service desk; checking in/out materials; renewing materials; re-shelving materials; shelf reading; shifting; creating patron records; creating book cards; processing and packing/unpacking OhioLINK items; and assisting patrons in the 105 computer lab
• Participates in monthly book displays
• Assumes general responsibility for circulation operations, subject to management overview and supervision
• Assists with projects, as directed
• Supports library initiatives with regard to social media postings and content sharing, as directed

Customer Service

• Provides assistance and support to library patrons and guests
• Utilizes library software systems to retrieve and enter data
• Instructs customers in the use of library systems and equipment
• Provides general information on the use of library facilities and services
• Refers patrons to Librarians and other departments for assistance, as needed
• Resolves customer, operational, and administrative issues

Culture of Respect

• Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community

OTHER DUTIES & RESPONSIBILITIES

• Other duties as required
• Attends all required meetings and trainings

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

• Associate’s Degree in a related field
• Two (2) years’ experience in customer service

*An appropriate combination of education, training, coursework, and experience may qualify a candidate.*

LICENSES AND CERTIFICATIONS

• State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s)

*CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.*

Full Time/Part Time: Full time

Scheduled Hours: 40