"Specialist - Office of Talent Strategy"

The Specialist for the Office of Talent Strategy (OTS) supports the administration, development, and coordination of office programs and events while providing essential, in-person support to department administrators. Reporting to the Supervisor of the Accelerated Training Centers (ATC), this role plays a key part in fostering a culture that prioritizes student success within workforce development programming.

Accelerated Training Center Support

• Provides on-site administrative support to ATC operations and preparation for upcoming and ongoing training programs, meetings, and events.
• Responsibilities include assisting in the Center’s space and inventory scheduling requests; organizing supplies and inventory and informing supervisor of supplies that are running low; requesting laptop carts, access codes, and other technology support; ordering student workbooks and print materials; assisting with room and resource access, class set-up, and technology support; and providing general administrative support to the team.

Program Support

• Provides comprehensive administrative support to enhance student success, departmental programs, and employer relations.
• Responsibilities include assisting with data collection, data entry, data organization, and data report requests; supporting the planning and execution of events, programs, advertising, and recruitment activities; checking, charging, and updating technology and supporting class materials; informing appropriate person(s) of issues; updating departmental calendars; and providing general administrative support.

Customer Service

• Provides high-quality customer service, fostering a welcoming environment for students.
• Assists students in navigating the center and completing interest forms, including greeting individuals, distinguishing between students and walk-ins, directing to resources, supporting form completion, responding to inquiries, and offering guidance on requirements.

Data & Reporting

• Responsible for using technology to track and report program results, manage data and inventory, maintain confidentiality of records, keep accurate records, and complete required documentation.

Culture of Respect

Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and community members.

Minimum Qualifications

• High School Diploma or Equivalent
• One (1) year of experience working in an office setting, with diverse socioeconomic and adult learning groups.
• State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).