"Staff Associate, Donor Engagement Officer"

The donor engagement officer (DEO) will help define and implement a donor engagement and retention strategy for the Salem State University annual fund. The DEO is a frontline fundraising position responsible for enhancing donor engagement, securing philanthropic support for Salem State through personal outreach. Utilizing creative communications and data-driven analysis, the DEO will maximize information to engage new donors, renew past donors and upgrade current donors. This role will leverage a range of channels—including video, email, texting, social media, phone, mail and virtual meetings—to cultivate relationships, solicit gifts, and steward donors through individual outreach. The primary focus will be on managing and expanding a portfolio of annual fund donors and prospects, with an emphasis on upgrading gifts and identifying potential major gift contributors.

Required Qualifications:

1. Bachelor's Degree
2. Minimum of 1-3 years of experience in an advancement role, preferably in higher education
3. Strong written and verbal communication skills, with the ability to engage diverse audiences
4. Proficiency in fundraising software and CRM tools
5. Proficiency in Windows/Microsoft Office computer applications

Preferred Qualifications:

1. Experience with portfolio management and donor stewardship
2. Self-starter with the ability to be proactive and set priorities in a fast-paced environment
3. Knowledge of Raisers’ Edge

Working Location: This is a hybrid position in Salem, MA with some on-campus, in-person responsibilities, which may require occasional/frequent/regular work on evenings and weekends.

Application Instructions: Please apply online and attach resume and cover letter. Employment is contingent upon a completed background satisfactory to the university. This position is not eligible for H1B visa sponsorship.