"Student Administration Officer"

Student Administration Officer

locations

St Lucia Campus

time type

Full time

posted on

Posted 4 Days Ago

job requisition id

R-61159

• Faculty of Business, Economics and Law
• Full-time, fixed-term position for up to 12 months
• Base salary will be in the range $83,776.43 - $93,121.40+ 17% Superannuation (HEW Level 5)
• Based at our St Lucia Campus

About This Opportunity

We are seeking a motivated and organised Student Administration Officer to deliver high-quality professional support to students and stakeholders within the Business, Economics and Law Faculty. You will provide accurate, friendly advice, manage a range of administrative processes, and support day-to-day student and academic matters.

Working within an established and supportive team, you will contribute to the effective operation of administrative systems and the ongoing development of faculty policies and procedures.

Key responsibilities will include:

• Provide accurate and timely advice to current and prospective students and process documentation in relation to admission, enrolment, progression, exchange, examinations, graduation matters, etc. in programs designated by the Manager, Student Administration.
• Apply a sound general knowledge of student administration and develop specific knowledge of university rules, policies and procedures relating to student and academic administration.
• Assist the Manager, Student Administration and/or Senior Manager, Academic Services on matters relating to student and academic administration.
• Liaise with other Faculties, Schools and Central Administration regarding matters of policy and procedures related to student administration.
• Contribute to the development and implementation of administrative procedures for degree programs offered through the Faculty.
• Represent the Faculty and its schools at TSXPO, Open Day, graduation ceremonies and other events as required.
• Act as Secretary to Faculty Committees as required, including preparation of agendas and minutes and taking follow-up action.
• Be responsible for various projects as determined by the Manager, Student Administration and/or Senior Manager, Academic Services.
• Any other duties as reasonably directed by your supervisor.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Up to 26 weeks paid parental leave/paid primary care leave
• 17% superannuation contributions + 17.5% annual leave loading
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program
• On campus childcare options
• Affordable parking (from just $6.40 a day)
• Salary packaging options

About You

• A relevant undergraduate qualification, or an equivalent combination of relevant experience and training.
• Demonstrated knowledge of student and academic administration processes, particularly admissions, enrolment, progression and graduation.
• Experience using university student systems (e.g. SI-net, Business Objects), or the ability to quickly develop proficiency in new systems.
• High-level written and verbal communication skills, with the ability to explain complex information clearly.
• A strong commitment to delivering high-quality, student-focused customer service.
• Proven ability to engage empathetically and communicate effectively with students from diverse backgrounds.

Appointment to this role is subject to the successful completion of relevant pre-employment checks, which may include verification of the right to work in Australia, criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Jacqui Cox, Manager, Student Administration via email jacqui.cox@uq.edu.au.  

For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.  

Want to Apply?

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:

• Resume
• A cover letter summarising how your background aligns with the 'About You' section

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent, particularly from Australia’s First Nations Peoples. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au.

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory.

Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Applications close Sunday 1st March 2026 at 11.00pm AEST (R-61159). Please note applications will be reviewed as received. Candidates may be interviewed prior to the job closing date. We encourage candidates to apply as soon as possible. Please note that interviews have been tentatively scheduled for early March.