School of Education

• This is a full-time, fixed-term position through to August 2026
• Base salary will be in the range $83,776 - $93,121 + 17% Superannuation (HEW Level 5)
• Based at our St Lucia campus

About This Opportunity

We are seeking a motivated and organised Student and Academic Administration Officer to join the School of Education.

In this role, you will provide high-quality customer service and efficient administrative support to students, academic staff and professional colleagues. You will be responsible for a range of student and academic administration activities, supporting the effective delivery of academic programs and services.

This position suits someone who enjoys working in a fast-paced, collaborative environment and takes pride in delivering accurate, timely and professional support.

Key responsibilities will include, but are not limited to:

• Provide timely, accurate advice and support to students, staff and stakeholders in accordance with University policies, procedures and relevant legislation.
• Manage a broad range of student administration processes, including extensions, enrolment, progression, and related documentation audits.
• Undertake academic administration activities such as course profiles and Blackboard updates, and reporting.
• Support governance and continuous improvement by preparing reports, providing secretariat support at meetings, and assisting with the review and implementation of improved processes and work practices.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Up to 26 weeks paid parental leave/paid primary care leave
• 17% superannuation contributions + 17.5% annual leave loading
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program
• On campus childcare options
• Affordable parking (from just $6.40 a day)
• Salary packaging options

About You

• An undergraduate degree in a relevant area or an equivalent combination of experience and/or education/training.
• A sound understanding of administrative processes relevant to student and academic administration, or the ability to rapidly gain such knowledge.
• Demonstrated ability to prioritise tasks, exercise initiative and sound judgement, and work independently to meet deadlines with a high level of accuracy and attention to detail.
• High level written, oral and interpersonal communication skills.
• The ability to work collaboratively and effectively within the team and across other organisational units.
• A strong orientation to the provision of a high level of customer service.
• An empathy with and ability to communicate with students, including those from diverse cultural backgrounds.
• Knowledge of University student computer systems and packages e.g. Microsoft office, SI-net, Service Centre and the use of CRM systems would be desirable.

Appointment to this role is subject to the successful completion of relevant pre-employment checks... You must maintain unrestricted work rights in Australia...

Questions?

For more information about this opportunity, please contact Laura Rouse, Coordinator, Student and Academic Administration at l.aberdeen@uq.edu.au.

For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au...

Want to Apply?

We welcome applications... To be considered, please ensure you upload:

• Resume
• A cover letter summarising how your background aligns with the 'About You' section

Our strength... equity, diversity, and inclusion...

Other Information

UQ is committed... Applications close Monday, 16 February 2026 at 11.00pm AEST (R-60895).