"Student Engagement Coordinator"

PRIMARY DETAIL

• Salary: From $99,161 - $109,457 (HEW 6) p.a, plus 17% employer’s superannuation and annual leave loading.
• Appointment type: Full-time (35 hours per week), continuing appointment
• Location: Macquarie University Wallumattagal Campus (North Ryde)

Create meaningful connections, foster belonging, and shape the student experience from day one to graduation!

Are you an enthusiastic and dynamic professional with a passion for student engagement? Do you thrive in a collaborative, fast-paced environment where you can make a real difference to students' lives? If so, Macquarie University College has an exciting opportunity for you.

We are seeking a Student Engagement Coordinator to plan, develop, and deliver an integrated student engagement program for domestic and international students at the College. You will be at the centre of a vibrant student community, delivering highly engaging social, cultural, and belonging activities and events that support students through their journey from onboarding to completion and successful transition into their degree.

This is a fantastic opportunity for someone who loves connecting with students, coordinating memorable events, and building relationships across a dynamic university environment.

The Role

Macquarie University College is seeking to appoint an experienced and energetic Student Engagement Coordinator.

Reporting to the Macquarie University College Operations Manager and collaborating with a range of College and University stakeholders, the Engagement Coordinator will plan, develop, coordinate, and deliver an integrated student engagement program for domestic and international students at the College.

You will deliver a range of highly engaging and student-facing social, cultural and belonging activities and events to support students through their journey from onboarding to completion and successful transition into their degree. With the support of volunteers, you will deliver and oversee student engagement activities, communications and events across the student lifecycle. You will also use your networking skills to build and maintain relationships across the University.

About You

Drawing on your experience gained in a similar role, ideally within the Higher Education sector, you will work with broad direction from your supervisor, show initiative and anticipate requirements, ensuring deadlines and objectives are met. With a high level of energy, you will have outstanding communication skills and a keen attention to detail. You will have excellent organisational and time management skills and be experienced in event coordination, delivery of social programs and activities. You will have demonstrated experiences of working proactively in a team within a flexible and fast-paced environment. If you have experience with, and are confident engaging with and presenting to students, this is a role you will thrive in.

Key responsibilities include:

• Coordinate the planning and implementation of an integrated student engagement program to maximise the student experience and sense of belonging through impactful social, cultural, and transition activities.
• Coordinate and deliver student events such as orientation, farewells, certificate ceremonies, student recruitment events, Open Day, etc. with student volunteers and other staff.
• Develop detailed plans for student engagement, drive progress on deliverables, and manage any changes in scope, timeframes and stakeholder management.
• Build effective and collegial relationships and liaise with the central student support and service delivery areas of the University.
• Proactively work with central University areas to identify opportunities for College students to develop their skills and experience.
• Develop and maintain relevant sections of the College website, liaising closely with Group Marketing, and the international and domestic student recruitment teams. Coordinate the local student communications including social media in partnership with Group Marketing.
• Develop and maintain knowledge of the University’s brand identity and guidelines to ensure compliance.
• Maintain accurate records of events and manage event budgets.
• Management of student enquiries via the Engagement inbox.
• Comply with relevant EEO and WHS regulations.
• Perform any other duties as required and appropriate for this classification.

About Us

Macquarie University College is wholly owned and operated by the University and provides students with an alternative pathway to a range of Macquarie University's undergraduate and postgraduate degrees by using our accelerated learning model.

The College offers Diploma of Arts Media and Communications, Diploma of Business, Diploma of Business Analytics, Diploma of Commerce, Diploma of Engineering, Diploma of Health Sciences, Diploma of Information Technology, Diploma of Marketing & Media, Standard Foundation and Intensive Program, Masters Qualifying Program (Standard), Masters Qualifying Program (Accelerated) and UniReady. We also deliver a suite of ELICOS (English language) programs, and non-award language programs and services including study tours and teacher training.

To Apply

To be considered for this position, please apply online by submitting your CV and a separate (2-page maximum) cover letter that demonstrates how you meet the following selection criteria:

• A relevant degree or relevant experience.
• Knowledge of students and the tertiary education environment.
• Demonstrated experience in project management with an understanding of the project lifecycle and development of project plans, objectives and documentation.
• Demonstrated skills and experience in planning, developing and coordinating an integrated student engagement program of events for international and domestic students.
• Demonstrated skills and experience in planning, organising and delivering multiple student events (orientation, graduations, student recruitment, engagement events).
• Demonstrated skills and experience in coordinating and implementing a student communications strategy, using social media and programs to send out bulk communications across the student lifecycle.
• Demonstrated skills and experience with student management systems; event management, CRM and communication systems (e.g., Event apps, Cvent, Marketo, Survey Monkey, Citrix, Moodle, RTO manager, Microsoft Office suite).
• Demonstrated skills and experience in coordinating and managing staff and volunteers.

This role requires a National Police Check Clearance and applicants are preferred to hold a current Working with Children Check (WWCC) or be willing to obtain one.

Specific Enquiries: Akina Banh, MQ College Administration Officer, akina.banh@mq.edu.au

Applications Close: Sunday 15 March 2026 at 11:59 p.m. (AEDT)

Note: This position is not available for visa sponsorship, and the successful applicant must have valid work rights in Australia.