"Student Loan Coordinator"

Student Loan Coordinator

Job No: 498435
Work Type: Staff Full-time
Department: Office of Student Finance
Location: Wilf Campus, 500 West 185th Street, NY, NY
Categories: Academic Administration, Student Services

Position Summary:

The Student Loan Coordinator assists the Director of Student Aid Operations and other Office of Student Aid senior leadership in all aspects of student loan processing, especially private education loans. This role ensures compliance with institutional policies and external regulations, provides guidance to students and families, and collaborates with lenders and internal departments to facilitate timely and accurate loan disbursements.

This position will work primarily at the Wilf and Beren campuses, and other campuses as needed. It has the potential for remote work, particularly during periods when students are not on campus.

Position Responsibilities:

• Serve as a point of contact for private loan inquiries and processing.
• Counsel students and families on private loan options, eligibility, application procedures, and repayment strategies.
• Coordinate with private lenders to certify loans, resolve issues, and ensure the timely disbursement of funds.
• Maintain accurate and up-to-date records in the student information system and loan processing platforms.
• Monitor compliance with federal, state, and institutional regulations related to private loans.
• Conduct financial literacy workshops and one-on-one sessions to educate students on responsible borrowing where required.
• Collaborate with the billing office, registrar, and other departments to resolve loan-related issues.
• Analyze loan data and prepare reports for internal and external stakeholders.
• Stay current with changes in private loan products, lender policies, and industry best practices.

Experience & Educational Background:

• Bachelor's degree in Finance, Business Administration, Higher Education, or related field (or equivalent experience).
• 2+ years of experience in student financial services, with a strong emphasis on private loan processing.

Skills & Competencies:

• Familiarity with federal and private loan certification platforms is a plus (e.g., ELMOne, ScholarNet) and student information systems (e.g., Banner, PeopleSoft).
• Strong understanding of federal and private loan regulations, lender requirements, and financial aid practices.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Salary Range:

$65,000 - $70,000