"Student Wellness & Basic Needs Coordinator"

Student Wellness & Basic Needs Coordinator (Non-Clinical)

Office of Student Affairs

Part Time (19hrs a week), Non-Exempt Contingent 1

Remote

UMGC seeks a compassionate, solution-focused professional to serve as Coordinator of Wellness & Basic Needs within Global Student Support Services. This role supports a global population of adult learners by reducing barriers related to wellness, mental health, and basic needs through coordinated, non-clinical support and scalable programming.

The Coordinator serves as a primary connector for students navigating life challenges while contributing to the design, delivery, and continuous improvement of UMGC's wellness and basic needs ecosystem in a digital-first environment.

Key Responsibilities

• Serve as a primary point of contact for students experiencing wellness or basic needs challenges, providing empathetic, solution-focused support.
• Oversee the coordination and ongoing operation of the university's suite of non-clinical wellness and basic needs services, ensuring alignment with learner needs, service standards, and institutional priorities.
• Provide warm handoffs and referrals to internal partners, digital wellness platforms, and community-based resources.
• Manage a limited caseload of escalated student situations in coordination with faculty, staff, and campus partners.
• Design and deliver virtual workshops, campaigns, and outreach initiatives that promote proactive wellness, resilience, and awareness among students, faculty, and staff.
• Support food insecurity and basic needs initiatives, including pantry operations and institutional giving programs.
• Build and maintain partnerships with Financial Aid, Global Military Operations, Title IX, Accessibility Services, the Behavioral Intervention Team, and other student support units.
• Collect and analyze student feedback and service data to drive continuous improvement and surface actionable trends.
• Support department-wide initiatives advancing equity, belonging, and student success.

Required Education & Experience

• Bachelor's degree from a regionally accredited institution in a related field.
• One (1) year of experience in student support, wellness coordination, or related roles.
• Strong communication, organizational, and digital service delivery skills.

Preferred Qualifications

• Master's degree in social work, psychology, public health, or related field.
• Experience delivering online or virtual student support services.
• Familiarity with trauma-informed and person-centered approaches.

All submissions should include a cover letter and resume.

Hiring Rate: $30.00

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