"Support Services Coordinator"

Position Summary

Rutgers, The State University of New Jersey is seeking a Supportive Services Coordinator for The Office of the Registrar. This position will report directly to an Associate Registrar, with a dotted-line reporting relationship to the Associate Director.

Among the key duties of the position are the following:

• Provides comprehensive support for student registration processes across all student populations—graduate, undergraduate, and visiting students.
• Oversees the processing of withdrawals, leaves of absence, school-to-school transfers, and re-enrollment applications on behalf of the undergraduate and graduate deans.
• Assists with transcript production, verifications, diploma issuance and mailings, grade changes, course coding and prefixing, transfer credit evaluations, study abroad documentation, and roster submissions.
• Responds to inquiries related to special populations, including but not limited to high school programs, veterans, student-athletes, consortium participants, and cross-registration with Rutgers Health.
• Monitors and delegates email and phone inquiries, as appropriate.
• Serves as team leads within the office and will be cross-trained in all functions.
• Acts as Work Efficiency Officers to ensure the accuracy and quality of all completed tasks.
• Supports general office operations and administrative functions.

Minimum Education and Experience

Bachelor's degree or equivalent combination of education and at least two (2) years of experience within a large University Student Services office; or an equivalent combination of education and/or experience.

Equipment Utilized

Standard office equipment.

Salary

59,893.48 - 68,049.00