"SUPPORT SYSTEMS ADMINISTRATOR"

Hiring Department

Division of Information Technology

Job Description

KOMU 8 is a full-powered NBC and CW affiliate proudly owned by the University of Missouri serving the Columbia-Jefferson City, MO market. It is the only network affiliated television station with a dual mission of informing the public and serving as the premier training ground for television journalists with the prestigious Missouri School of Journalism.

The Support Systems Administrator is responsible for the administration and maintenance of IT systems and infrastructure at KOMU 8, including servers, networks, and software. This role ensures the reliability, security, and performance of all technology systems supporting the station’s operations.

Key Responsibilities:

• Install, configure, maintain, and troubleshoot computer systems, servers, and network infrastructure.
• Provide technical support to faculty, staff, and students ensuring timely resolution of hardware, software, and connectivity issues.
• Monitor and maintain system security, ensuring compliance with software licensing and university IT policies.
• Collaborate closely with the Director of Technology and Broadcast Engineering, as well as IT teams across the University of Missouri campus, to support integrated systems and shared resources.
• Maintain documentation of systems, configurations, and procedures to support continuity and compliance.

Shift

Monday – Friday 2:30pm – 11pm. Flexibility is required, including availability for occasional weekends, holidays, and alternate shifts as operational needs arise.

Minimum Qualifications

• Broad technical expertise in LAN, desktop/workstation hardware, software, operating systems, and connectivity.
• Strong IT skills, including systems administration, security principles, enterprise management technologies (Windows and Macintosh), Active Directory, Exchange, and storage systems.
• Excellent troubleshooting abilities across networks, network topologies, file servers, and applicable software.
• Working knowledge of current operating systems, including both server and desktop environments.
• Strong communication and customer service skills, with the ability to interact effectively with users and technical staff.
• Ability to diagnose and adapt in high-pressure situations.

Preferred Qualifications

A Bachelor’s degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired. Strong written and verbal communication and presentation skills for both technical and non-technical audiences.

Prefer experience with: Imagine Communications master control automation/playout, Ross Overdrive automation, BitCentral news production/playout, Adobe Premiere.

Anticipated Hiring Range

Salary Range: $52,915.20 - $82,000/year Commensurate with experience. University Title: Support Systems Administrator.

Sponsorship Information

Visa Sponsorship Information: Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.