System Specialist, K-12 Partnerships

Compensation Type: Hourly

Compensation: $22.66

The Systems Specialist in K-12 Partnerships supports mission-critical systems related to Workday, Prism, and OnBase and executes processes related to these systems. This position supports the functions of student registration and provides support for the K-12 Partnerships leadership team on systems specific project oversight

Systems Testing & Technical Support

• Provides technical support to ensure critical functioning for K-12 Partnerships and related systems and applications.
• Collaborates with internal team and departments across campus to support CCP students and K-12 Partnerships related initiatives.
• Support the coordination of processes and improve communication.
• Performs other systems and technological enhancements in cooperation with the K-12 partnerships leadership team.
• Participates in related project meetings, as needed, to provide requested information.
• Develops in-depth knowledge of CCP related needs and recommends process improvements based on system functionality.
• Communicates findings, as necessary, to the Administrative team and collaborates with K-12 partners, when appropriate, to resolve any on-going system issues.

Data Analysis, Reporting, & Clerical

• Maintains and updates data and statistics of student and partner record information in relevant systems.
• Responds to data requests and meets with involved parties to document reporting needs. Provides analyses of enrollment data pulls.
• Organizes and maintains required electronic files for the department relative to CCP, CTAG, and articulated credit.
• Supports calendars and schedules for K-12 Partnerships leadership team.

Customer Service

• Communicates with internal partners regarding K-12 Partnerships-related systems.
• Interacts frequently with academic departments, school counselors, and students, and their support networks.

Collaboration

• Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, K-12 partners, and members of the community

OTHER DUTIES & RESPONSIBILITIES

• Demonstrates the ability to adapt to the changing needs of the College and business partners.
• Hours may occasionally include working outside of a normal workweek schedule to support department needs.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

• Previous office assistant experience and/or an Associates Degree in a related field.
• At least one (1) year of progressively responsible computer systems experience.
• *An appropriate combination of education, training, coursework, and experience may qualify a candidate

LICENSES AND CERTIFICATIONS

• State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s)

*CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.

Full Time/Part Time:

Full time

Union (If Applicable):

Scheduled Hours:

40