Proficiency in diagnosing and resolving hardware and software
issues is required
The ideal candidate should be able to support multiple
assignments and contribute to maintenance schedules and
documentation
Be able to operate independently on routine tasks and
collaborate with others for complex problem solving
Professional Expectations:
- Respectful, team-oriented communication with colleagues and
customers
- Commitment to excellent customer service and stakeholder
satisfaction
- Consistent, professional documentation and reporting to support
compliance and continuous improvement
- Excellent communication skills, both written and verbal, with
the ability to work with diverse stakeholders
- Demonstrated ability to manage multiple priorities, projects,
and deadlines
- Self-motivated, adaptable, and able to work both independently
and in a team environment
Minimum Qualifications
Associate's degree or an equivalent combination of education,
training and experience.
Preferred Qualifications
- Associate or bachelor's degree in information technology or
related field, or equivalent experience
- Basic knowledge of technical principles and methods of
computers and peripherals
- Ability to integrate basic principles of discipline with
processes and procedures
- Proficiency in diagnosing and resolving hardware and software
issues
- Relevant certifications preferred
- Working knowledge of AV systems, networking, and remote
management tools
- Ability to manage multiple support assignments
Anticipated Hiring Range
The anticipated hiring range for this position has been established
as $18.87 - $26.87.
Salary is determined by a variety of factors, including but not
limited to, the individual’s particular combination of education,
skills, and experience, as well as organizational
requirements.
Your total compensation goes beyond the number on your paycheck.
The University of Missouri provides generous leave, health plans,
and retirement contributions that add to your bottom line.
Grade: GGS 6-8
University Title: SYSTEM SUPPORT ANALYST - ENTRY, SPECIALIST,
EXPERT
To review the University of Missouri’s Staff Compensation Structure
you can view the Job Code detail page. Internal applicants can
determine their university title by accessing the Talent Profile
tile in myHR.
Application Deadline
Applications will be accepted until this position is filled.
Sponsorship Information
Employment visa sponsorship is not available for this
position.
Community Information
University Information
Missouri S&T is one of the nation's leading research
universities with over 100-degree programs in 39 disciplines. It
was founded in 1870 as one of the first technological institutions
west of the Mississippi River. Located about 100 miles west of St.
Louis in the vibrant community of Rolla, Missouri S&T is an
accessible, safe, and friendly campus surrounded by Ozarks'
scenery. Missouri S&T offers undergraduate degrees in
engineering, the sciences, liberal arts, humanities, and business,
with M.S. and Ph.D. programs available in many of the science and
engineering programs. With over 7,000 students and 300 faculty,
Missouri S&T is big enough to accommodate a broad population,
yet small enough for individuals to build high visibility and
impactful careers.
About Rolla
Rolla, Missouri offers several great advantages that help
individuals enjoy a high quality of life. Rolla is an ideal place
for families, with its low cost of living, excellent schools, safe
neighborhoods, and a range of recreational activities suitable for
all ages. The Ozark Scenic Riverways and beautiful landscapes
offers abundant opportunities for outdoor enthusiasts of every
lifestyle. With its vibrant community, Rolla hosts multiple events,
concerts, art exhibitions, and theater performances throughout the
year. The university’s Leach Theatre showcases nationally renowned
performers for campus and community alike. Overall, living in Rolla
offers a high quality of life with a supportive community,
affordable living, beautiful natural surroundings, and numerous
opportunities for personal and professional growth.
Benefit Eligibility
This position is eligible for University benefits. As part of your
total compensation, the University offers a comprehensive benefits
package, including medical, dental and vision plans, retirement,
paid time off, short- and long-term disability, paid parental
leave, paid caregiver leave, and educational fee discounts for all
four UM System campuses. For additional information on University
benefits, please visit the Faculty & Staff Benefits website at
https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement
Equal Employment Opportunity
The University of Missouri is an
Equal Opportunity Employer.
To request ADA accommodations, please call the Office of Equity
& Title IX at 573-341-7734.
Apply for Job
Job Title SYSTEM SUPPORT ANALYST #00025262
Job ID 60737
Location Rolla
Department Technology Support
Job Family Information Technology
Business Unit Missouri S & T
Posted Date 08/26/2026
Close Date Open Until Filled
