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Systems Administrator - Work Integrated Learning

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University of New South Wales

Kensington UNSW Campus (hybrid)

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Systems Administrator - Work Integrated Learning

Systems Administrator

June 8, 2026

Location

Kensington UNSW Campus (hybrid)

UNSW

Type

Staff / Administration

Required Qualifications

Enterprise systems support experience
InPlace or Sonia preferred
Troubleshooting & configuration
Strong organisational skills
Customer-focused team player
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Systems Administrator - Work Integrated Learning

Why Your Role Matters

The Systems Administrator plays a key role in supporting the enterprise systems that underpin education delivery and employability outcomes across the University. Working within the Enterprise Systems and Planning team in the Pro Vice-Chancellor Education & Student Experience Portfolio, you will provide technical and operational support to ensure the student placement system is reliable, data is accurate, and users are well supported.

Reporting to the Lead, Enterprise Systems and Planning, this role focuses on day-to-day system administration, issue resolution, configuration, and data management. You will work closely with internal stakeholders, vendors, and IT partners to resolve system issues, support data migrations, and provide specialist advice on placement management systems and associated processes. Your contribution directly supports efficient operations and positive experiences for students, staff, and external partners. Key responsibilities include:

  • Providing technical and system support, including troubleshooting user issues
  • Configuring systems based on business requirements from multiple stakeholders
  • Supporting and monitoring data migrations from systems (e.g. Moodle)
  • Providing specialist advice on placement management system processes and guidelines
  • Responding to enquiries and resolving or escalating issues as required
  • Maintaining documentation, improving administrative processes, and supporting operational activities and projects

About you

You are a detail-oriented professional and you enjoy problem-solving, working with enterprise systems, and supporting stakeholders in a collaborative, service-focused environment. You will also bring:

  • Previous experience with supporting the day-to-day operation of enterprise systems. Ideally, you’d have experience with university student placement systems i.e. InPlace or Sonia
  • Experience with systems including troubleshooting, configuration changes etc.
  • Previous experience or exposure to Work Integrated Learning processes and function would be highly advantageous
  • Strong organisational skills with the ability to prioritise tasks and meet deadlines
  • The ability to work effectively as part of a team in a customer-focused environment

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Frequently Asked Questions

🎓What qualifications are needed for the Systems Administrator role at UNSW?

Candidates need experience supporting enterprise systems, with InPlace or Sonia highly desirable. Strong organisational skills and the ability to work in a customer-focused team environment are essential. View similar administration jobs.

📝How do I apply for the Systems Administrator - Work Integrated Learning position?

Applications close on June 8, 2026. Submit via the UNSW careers portal with a tailored CV highlighting enterprise systems experience. Explore more higher ed jobs.

🏢Is the Systems Administrator role at UNSW hybrid or on-campus?

The position is based at Kensington UNSW Campus (hybrid), offering flexibility for Work Integrated Learning support. Find university jobs near you.

💻What experience is required for supporting student placement systems?

Day-to-day enterprise systems administration, troubleshooting, configuration, and data migration experience is required. Prior Work Integrated Learning exposure is advantageous. Browse faculty and admin roles.

📋What are the key responsibilities in this UNSW Systems Administrator role?

Key duties include user support, system configuration, data migrations from platforms like Moodle, and providing specialist advice on placement processes. See related administration positions.
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