Systems Application Manager

Systems Application Manager

Company: Portland Community College

Job Location: Portland, 97280-0990

Category: Network/System Administrator

Type: Full-Time

Join our Team at Portland Community College

Please Note: PCC currently limits employment to individuals residing in Oregon and Washington. Employment offers are contingent upon the ability to establish residence in Oregon or Washington.

Portland Community College will also ensure that applicants requiring reasonable accommodation for the hiring process are provided for. If reasonable accommodation is needed, please contact the PCC Talent Acquisition Team at pccjobs@pcc.edu.

Portland Community College is the largest post-secondary institution in Oregon and 19th largest in the nation, serving approximately 80,000 full- and part-time students. With four comprehensive campuses, five workforce training and education centers, and 200 community locations in the Portland metropolitan area, our unique role is to make high-quality education accessible to everyone, creating opportunities for our students and contributing to the economic development of our community.

The Academic and Student Affairs Division of Innovation and Technology is seeking a creative, solutions-oriented collaborator to join our team. This position is responsible for managing applications, systems, and platforms that serve student and academic affairs business processes and we are currently migrating to a new enterprise resource planning system (ERP). Our team interacts with others at all levels of the organization and enjoys constant variety and challenge. We're looking for a seasoned IT professional who models best practices in project planning and execution for complex technical and operational projects that support student success. If you are an enthusiastic contributor who enjoys being in the middle of important work, wants to help shape organizational change, and is interested in serving as a key contributor to strategic deployment of College systems in support of institutional priorities, this is the position for you. This position is 95% remote with occasional required on-campus meetings.

See the classification description for additional information: https://www.pcc.edu/hr/employment/management-jobs/systems-app-mgr/

What You'll Do and Who We Are Looking For

Typical Duties and Responsibilities

• Assesses customer and/or business process requirements; analyzes structure and flow of work and data that support needs; evaluates possible solutions and implements and/or recommends solutions that support the mission, values and goals of the College.
• Performs project management and participates on project teams responsible for system hardware and application software implementation and upgrades; determines project scope and staff resources required to complete projects; prepares project work plans and timelines. Monitors project milestones and reports project progress to management. Works closely with technical staff, vendors, and contacts from other institutions to ensure timely and efficient completion of projects.
• Assures technical support problem resolution related to networks, servers, desktops, database management software, operating systems, and/or business application software systems through cooperative relationship with District Technical Support Services. Performs system administration activities, which includes coordinating and managing the purchasing, installation, and configuration of desktops, software and related application software upgrades.
• Creates and maintains standards, procedures, and documentation related to area of responsibility. May participate in computer audits and perform testing for disaster recovery process, ensuring a secure processing environment that protects the integrity and availability of information.
• Implements system changes and administers access to systems and information utilizing approved information technology security policies, standards and guidelines.
• Creates, develops and oversees processes, protocols and procedures, ensuring compliance with applicable federal and state regulations and to minimize financial liability of the District.
• May supervise technical/support staff as required by individual position(s); participates in hiring, evaluating, training, disciplining, and recommending discharge staff as necessary.
• Effectively communicates with all levels of the organization to ensure project success and user needs are identified and met. Makes presentations to a wide-variety of audiences within the College community and to external organizations and at conferences.
• Participates in/on a variety of meetings, groups, and/or committees to communicate and confer about process analysis of existing procedures and systems, determine cost/benefit and complexities of new processes and projects, prepare for testing, discuss the roll-out of new projects and software upgrades, and/or discuss other applicable issues.
• Researches and recommends required desktop and database configurations to ensure optimum performance and capability to meet the business needs of the District.
• Prepares project proposals and budgets; performs analysis for new technologies and system enhancements.
• Participates in recommending budget items; implements and allocates resources following budget approval. May define testing and development environment suitable for testing and evaluation of new technologies.
• Positions in this classification may perform all or some of the responsibilities above and all positions perform other related duties as assigned.

Minimum Qualifications

• Bachelor's Degree in Business Administration, Business Systems Computer Science, Information Technology, Computer Information Systems or a related field. Relevant experience may substitute for the degree requirement on a year-for-year basis.
• Three years of systems administration, including one year of supervisory experience and knowledge of assigned functional area.

These qualifications, skills and abilities are critical for success in this position. Throughout the screening process, you will be evaluated based on the demonstration of these success criteria.

• Experience working in information technology in Education
• Experience planning, designing, building, implementing and maintaining enterprise business applications, data flows, systems, and integrations
• Experience working with databases, database applications, and oversight of related workflows
• Experience determining business requirements, conducting process analysis and prioritization
• Experience directing and/or coordinating resources across multiple departments, obtaining commitments for deliverables, and tracking completion
• Experience reporting on work/project progress to stakeholders to manage expectations
• Experience managing security access and roles
• Experience tailoring technical approaches based on scope, requirements, and resources

Preferred Qualifications

• Familiarity with the landscape of Higher Education and Student Success Initiatives and Platforms (such as EAB Navigate, AdAstra, Slate)
• Experience with Workday and/or Banner
• Project Management and/or PROSCI certification, or formal training in professional project management and/or change management

Why You'll Love Working Here

The PCC district encompasses a 1,500-square-mile area in northwest Oregon and offers two-year degrees, one-year certificate programs, short-term training, alternative education, pre-college courses and life-long learning. As part of our College community, you'll enjoy:

• A collaborative and inspiring campus community
• Opportunities for learning and professional development

Portland Community College embraces equity and inclusion as a priority. We are committed to building a community with a variety of backgrounds, skills, views, and life experiences. The more we value equity and inclusion, the more we will add value to the work we do and how we serve our students, engage with each other, and the Oregon Community that we serve. Creating a culture that honors equity and inclusion is our objective and the smart path forward.

Position Grade Management L

Employment Type Full time

Total Rewards Package / What We Offer

• Comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs
• Oregon PERS contribution - PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP
• Tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement
• PCC provides a tuition waiver for you, your spouse/domestic partner, and dependent children under 24 years of age, as well as partial tuition reimbursement for full-time employees at other accredited institutions
• Free access to the sport centers / campus gymnasiums, performing arts, and cultural events
• Conference and events rental space - Employees receive 50% off when on-campus for personal events
• Generous Paid Leave (Pro-rated by FTE for Part-Time Employees) reference Management and Confidential Employee Handbook
  • 14.67 hours of vacation leave per month
  • 1 day of sick leave per month
  • 12 paid holidays
  • PCC Winter Break (when College is Closed)
  • 24 hours of personal leave per year

More detailed information on the benefits plans, who is eligible, and how to enroll or make changes can be found at pcc.edu/hr/benefits. Please email PCCBenefits@pcc.edu if you have any questions.

How We Determine Initial Salary Placement

The initial salary placement typically is between the minimum ($94,209) to the range midpoint ($115,404). Placement will generally not exceed the mid-point, based on qualifications, experience, and internal equity.