"Talent Development Program Manager"

Position Summary

The Talent Development Program Manager fosters and strengthens our people-centered culture, empowering high performance and allowing employees to do their best work, thereby boosting engagement, employee productivity, and positively contributing to BCH's strategic priorities. Through partnerships across HR, this role will champion professional development and employee growth as a key driver to engagement and deliver the greatest value for BCH. This is a hybrid role with an onsite expectation of 4-8 days per month.

Key Responsibilities:

• Conduct formal needs assessments to drive a professional development roadmap.
• Create role-based or cohort-based curriculum through various blended learning approaches: eLearning, curated on-Demand playlists, discussion forums.
• Manage a diverse portfolio of professional development programs that address organizational needs to include Mentoring, Onboarding, and Compliance. Support performance management efforts to implement a development planning process.
• Promote and integrate all talent development programs with culture initiatives to include engagement, workforce development, wellness, and EDI to maximize the learner experience.
• Use frameworks and competency models to enable career pathing, workforce planning, high-potential talent pools, and development planning to grow at every career stage.
• Provide expert facilitation of programs, both virtually and in person; develop toolkits and reinforcement approaches to foster a continuous learning culture.
• Build robust communications and change plans to roll out (or maintain) programs to drive adoption and learner engagement.
• Identify new technology and tools to support Talent Development efforts into the future.
• Evaluate programs via qualitative and quantitative metrics; provide quarterly reporting; create business cases that demonstrate program impact and ROI
• Manage vendor contracts; assess effectiveness of vendor developed programs; create 'buy' vs. 'build' proposals that document cost-effectiveness per learner.

Required Qualifications:

• BA degree required, MA degree preferred in Organizational Psychology, OD or closely related field
• At least 7 years of experience in talent development with success in managing large-scale programs and experience managing a team
• Critical and strategic thinking to build professional development tracks aligned with BCH's strategy and business objectives.
• Flexibility, adaptability, and a high tolerance for shifting priorities.
• Ability to work within ambiguity and meet deadlines.
• Highly collaborative approach with using feedback to improve programs and outcomes.
• Ability to support large-scale change initiatives.
• Strong written communication skills to prepare learning content, toolkits, and project deliverables, including briefing slides and assessment reports.
• Demonstrated proficiency in HR, leadership development, and performance improvement, with expertise in learning design (ADDIE), adult learning principles, personality assessments, and group facilitation.
• Familiarity with Kirkpatrick or Phillips levels of evaluation; ability to analyze data to produce insights that inform future strategy.
• Analytical skills to resolve highly complex problems.
• Highly developed communication skills and outstanding presentation skills.
• Advanced proficiency with MS Office suite, Zoom, Teams, SharePoint, and LMS.
• Must remain current in the fields of professional development, education, management, organizational effectiveness, performance, and learning technology.

Boston Children's Hospital offers competitive compensation and unmatched benefits.

The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.

Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.