"Taverna Banfi Restaurant Assistant Manager, The Statler Hotel"

The Cornell Peter & Stephanie Nolan School of Hotel Administration is the premier school for hospitality education in the world. As an integral part of the Cornell SC Johnson College of Business, the school is leading the world in teaching and researching the business of hospitality--marketing, finance, real estate, operations, and more, all applied to the world's largest and most exciting industry. Top faculty, industry leaders, alumni, and students work together to generate new knowledge for the hospitality industry and form the premier network that shapes the industry every day.

Located in the heart of a vibrant Ivy League campus, the Statler Hotel is part of Cornell University's Nolan School of Hotel Administration and is the gateway to Cornell University for many visitors. Inspired by curiosity, the humble spirit of Upstate New York, and the scenic beauty of the Finger Lakes region, the Hotel has earned the dual distinction as the area's only AAA Four Diamond Award-winning property and the Ivy League's only "teaching hotel." With 153 rooms, the Statler Hotel is a full-service property with a conference center, four restaurants and over 16,000 square feet of meeting and banquet facilities.

The Statler Hotel employees are a team of hospitality professionals who proudly lead the premiere collegiate lifestyle hotel, welcoming the world to the cherished gathering place for those who love Cornell University. We challenge thinking while connecting and cultivating people. Our actions are driven by a collective aspiration to build a culture of collaboration, celebration, and excellence. Our mission is to provide uniquely crafted experiences through personalized connections that will inspire future leaders who will change the world of hospitality.

Statler Hotel leaders are expected to lead with hospitality. We connect with each member of our staff, ensuring staff feel welcomed, comfortable, and important. We strive for self-mastery, accepting of ourselves and others, demonstrating empathy, and gratitude. We lead with a servant's heart, practicing the fundamentals of LEAD (listen, educate, action, and deliver). We engage, intentionally giving our time, talent, and heart to those we lead, ensuring everyone on our team feels significant, and leveraging the power of encouragement. We use a coaching style of leadership, utilizing SMART goals and extending grace as we motivate employees to do their best. We create stories and memorable experiences to inspire our staff.

The Assistant Manager supports and assists the Restaurant Manager with managing the daily operation of Taverna Banfi in the Statler Hotel. This role assists with all areas of planning and management, including guest service, human resources functions, finance and budgeting, security of assets, marketing, health and safety, and the teaching mission of the School of Hotel Administration.

Required Qualifications & Position Competencies/Skills:

• Experience in and/or demonstrated commitment to supporting inclusion, belonging, and well-being.
• Demonstrated skill with understanding of cultural differences.
• Proven experience connecting inclusion, belonging, and wellbeing practices to business goals.
• 3-5 years Hotel/Restaurant management experience.
• Excellent coaching, training, counseling, and mentoring skills.
• Strong communication and organization skills
• Proficiency in computer skills, including Microsoft Office suite, scheduling software, etc.

Preferred Qualifications:

• Relevant professional certifications such as: SHRM, CIPD, ServSafe, NEHA, TIPS.
• Associates or Bachelor's degree in hospitality, business administration, or relevant field.

University Job Title: Dining Assoc I

Job Family: Auxiliary Services

Level: E

Pay Rate Type: Salary

Pay Range: $65,447.00 - $75,632.00

Remote Option Availability: Onsite

Contact Name: Lisa Rhoads

Contact Email: ljr7@cornell.edu