"Campus Visit Coordinator"

Location

WALLA WALLA, Washington

Department

Admission

Employment Type

Full-time

Compensation

$42,500 - $47,000

Admission · WALLA WALLA, Washington

WHITMAN COLLEGE

Located in the historic community of Walla Walla, Whitman’s vibrant and beautiful tree-lined campus is home to an intellectually diverse, dynamic, welcoming and supportive community of some 500 staff and faculty serving approximately 1,500 students from the local region and across the globe. With exceptional students, accomplished faculty and staff, and a fiercely loyal and growing number of engaged alumni, Whitman College continues to build on its national reputation for academic excellence as one of the top liberal arts colleges in the country.  

Whitman College is cultivating a community built on inclusion and belonging. We recognize the value of those who can offer historically underrepresented perspectives and encourage applications from those whose background, knowledge, and insights from lived experience can add to the college’s working and learning environment. Whitman College is an Equal Employment Opportunity employer (EEO).

POSITION PURPOSE

The Campus Visit Coordinator reports to the Director of Admission Operations, and is responsible for the many aspects of the campus visit program, providing administrative assistance to the Admission Officers, serving as a backup receptionist, supervising 50+ student workers and organizing the visits to campus of various students and counselors.

PRINCIPAL ACCOUNTABILITIES

• Ensure all aspects of the campus visit program are planned effectively and procedures implemented. Train student assistants and staff backup to assist with the program. 
• Provide customer service to prospective students and families by scheduling campus tours, overnight stays, class visits, specialty tours and informational meetings. Process overnight waiver report. Enter prospective students’ information into the database. Organize visit itineraries to be distributed to visiting students and their families.
• Manage and schedule overnight hosts, lunch and room hosts and specialty tour guides. Work with Visit Team and A-Team coordinators to schedule tour guides and assist with A-Team management. 
• Serve as greeter and facilitator to guests coming into the Office of Admission, including orienting visitors on their arrival and accommodating their requests. Answer telephones as needed.
• Manage creation and input of visits and related visit events into the Slate CRM.
• Assist the admission program by supporting admission officers as they plan programs and communicate with prospective students and their families. This may include clerical tasks for the Campus Visit Program, the Visit Scholarship Program, the Garrett/Sherwood Program, the High School Guidance Counselor Campus Visit Program, and Visitors’ Days.
• Build cross-campus relationships with faculty and staff to enhance the visit experience for prospective students and their families.
• Collaborate with Associate Director of Enrollment Systems and the Director of Admission Operations on the creation and continued improvement of a seamless event registration and reporting process through the Slate CRM.
• Correspond with Residence Life, Security, and the Health Center regarding overnight visitors.
• Work with coaching staff on prospective student athlete visits.
• Compile information for monthly and yearly reports.
• Work with outreach programs and school coordinators to organize group visits.
• Assist with other projects as workflow allows.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

Must be able to explain and/or demonstrate possession of the knowledge, skills, and abilities to safely perform the essential functions of the job, with or without reasonable accommodation. Specifically,

• Organize time and prioritize projects with and without direction on a daily basis to meet deadlines.  
• Communicate effectively on the telephone and in person with students, parents, and other campus departments and individuals.
• Pay attention to detail and accuracy.
• Willing to take initiative and show flexibility to resolve unforeseen situations and problems.
• Computer skills including word processing (Word), spreadsheet/database (Excel), and ability to learn specialized department software systems.
• Excellent interpersonal, language, and communication skills, as well as an awareness of the sensitivities of others.
• Ability to function well during stressful times of heavy workloads and constant interruptions.
• Ability to positively and actively contribute to the College’s core values of diversity, equity, inclusion and antiracism.
• The essential functions of this position may necessitate interaction with other staff on the upper floors of a historic building not equipped with an elevator and climbing stairs is necessary. 
• Ability to sit for an extended period of time and be capable of intensive keyboarding for extended periods of time.
• May need to lift heavy materials, up to 50 lbs.

MINIMUM QUALIFICATIONS

• Associate Degree or the equivalent in experience.    

Please note that while the description details both required and preferred qualifications, we want applicants to be aware that they do not need to have all of the preferred qualifications to be considered for this position. If you meet the minimum qualifications and have passion for the work, you are encouraged to apply.

BENEFITS 

Whitman College offers a competitive benefits program that is designed to attract qualified candidates and retain talented employees. Full-time employees enjoy the following benefits:

Medical/Dental/Vision Insurances.

Basic life, accidental death and dismemberment and long term disability insurances with the capability to elect additional voluntary coverage.

403(b) Defined Contribution Retirement Plan with a 10% matching contribution after eligibility requirements are met.

Paid Time Off: 20 accrued vacation days, 12 accrued sick days, 13 paid holidays.

Tuition Remission – Dependent Children.

Employee tuition waiver for one Whitman course per semester.

Employee Assistance Program.

Relocation Assistance for eligible candidates.

Learn more about benefits eligibility here. 

DISABILITY ACCOMMODATION FOR JOB CANDIDATES

Contact Human Resources regarding requests for disability accommodation in the employment application process.

APPLICATION REVIEW

Application review will begin May 20, 2024 and continue until the position is filled.

START DATE

July 2024