"Temporary Supervisor"

Temporary Supervisor

Company:
Boston College

Job Location:
Chestnut Hill, 02467

Category:
Food Services

Type:
Adjunct/Part-Time

Job Description

Basic Function and Responsibility:
This position would cover the needs of weekends and late-night operation for basic shift running responsibilities to include customer service, accurate food portioning, proper equipment use, food safety and sanitation and overall policy compliance. In addition, possibly oversee a small function during the shift. Must demonstrate hands on personnel management, customer service, leadership, and have a strong desire for providing quality food and beverage products to our guests in a courteous, friendly and effective manner.

Specific Duties:

• Oversee a dining operation for a specific shift to include high quality food presentation, debit card systems and settlement, opening/closing shift checklist, correct signage, equipment use and maintenance.
• Provide excellent customer service by proactively responding to inquiries and needs of employees and customers during the shift, communicating feedback and resolutions to the unit manager.
• Supervise all employees (benefitted, temps & students) to uphold and enforce Serv Safe standards throughout the shift.
  Ensure that BC Dining policies, procedures, and protocols are consistently upheld.
• Communicate effectively via established protocol for certain tasks such as Kronos, work orders, accident reports, disciplinary issues and miscellaneous shift challenges and/or updates.
• Perform other related duties as assigned.

18 hours per week, hourly rate $26.48 to $29.00/with a late-night differential. This is a non-benefit temporary position.
Late night shifts 3 days a week and weekend shifts.

Requirements

• A Bachelor's degree preferred, Associate's Degree required or equivalent combination of experience.
• ServSafe Food Safety certification required.
• Five years' supervisory experience with ability to motivate.
  High quality standards as well as exceptional knowledge of food service procedures and practices.
• Ability to manage and work effectively with students, faculty, and staff clientele in high volume and fast-paced environment.
• Good leadership, clear communication and human relations skills with professional style necessary.
• Must be able to multitask, be self-motivated, highly energetic, organized, and results-oriented.
• Bi-lingual English/Spanish skills and computer literacy helpful.