"Ticketing Associate, Systems and Technology"

Job Description

The Virginia Tech Department of Athletics embraces the core values of Integrity, Service, Honor, Excellence, and Strong Together. Guided by our motto, Ut Prosim (That I May Serve), we are committed to fostering a culture that accepts, affirms, and values all individuals and their unique contributions to the department, university, and broader community.

The Ticketing Associate, Systems and Technology will be responsible for comprehensive management of all setup, testing, and deployment of internal and external Virginia Tech Athletics ticket sales and ticket fulfillment processes utilizing the Paciolan Ticketing System as well as integrated partner applications.

Required Qualifications

• Experience with the Paciolan Software Suite of Products
• Experience working in a fast-paced ticket operations environment
• Experience working with the Microsoft Suite of business applications including Excel and Access

Preferred Qualifications

• Bachelor's Degree
• Significant experience with Paciolan ticketing at a Power 4 athletics department
• Relevant years of experience working within the Ballena 3D Seat Selection Software
• Demonstrated ability to work within established deadlines and to work independently
• Working knowledge of NCAA rules and regulations regarding complimentary ticketing

Pay Band

3

Overtime Status

Non-Exempt: Eligible for overtime

Appointment Type

Regular

Salary Information

Commensurate with experience.

Hours per week

Up to 29

Review Date

11/19/2025

Additional Information

SEE MORE ABOUT WORKING IN VT ATHLETICS AT https://beahokie.com/EMPLOYEE/

The successful candidate will be required to have a criminal conviction check.