"Transfer Admissions Representative"

SUMMARY

If you are passionate about helping students find the right fit to complete their college journey, join our Admissions team as a Transfer Admissions Representative and play a vital role in guiding students as they take their next steps toward a Christ-centered education.

In this dynamic and relational role, you will be the main point-person for recruitment and enrollment for all transfer students, including student-athletes. You’ll represent Spring Arbor University on the road at feeder institutions and on campus, traveling regularly to meet students where they are and helping them envision their future here.

Success in this role requires a strong spirit of collaboration, organization, good communication, and a friendly, outgoing personality. You'll work closely with the Registrar’s Office, academic departments, and the Athletic Department to ensure a seamless and informed transfer process that supports each student’s academic goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Build and maintain strong relationships with transfer partners, including community colleges and university staff.
• Represent SAU at transfer fairs, classroom visits, and one-on-one appointments.
• Serve as the main point of contact for transfer applicants, offering guidance on credit evaluations, financial aid, and degree pathways.
• Coordinate with the Registrar’s Office and academic departments to ensure timely completion of degree audits and credit transfers.
• Collaborate with the Athletic Department to recruit and support all varsity and JV-level transfer student-athletes, ensuring timely communication and coordination across departments.
• Utilize CRM tools (Salesforce) to track engagement and next steps, and follow-up with prospective students via phone, text, video, and email.
• Provide excellent service and personalized support to students throughout the admissions cycle.
• Collaborate with marketing and other departments to enhance outreach efforts to transfer populations.
• Travel frequently, with occasional evening or weekend work as needed.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REPORTING RESPONSIBILITIES

Reports jointly to the Assistant Vice President of Enrollment and the Director of Admissions.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

• Bachelor’s degree required.
• Excellent communication and relationship-building skills.
• Experience working with or as a transfer student is a plus.
• Strong knowledge of higher education systems and academic advising practices preferred.
• Proficiency with Microsoft Office and CRM platforms, preferably Salesforce.
• Willingness to travel and work evenings/weekends, as needed.
• The individual will exhibit a life and service that is in full accord with the Spring Arbor University Concept and Community Covenant.
• Experience working in multicultural academic environments preferred and individuals from diverse populations are encouraged to apply.

About Spring Arbor University

Since 1873, Spring Arbor University has helped students pursue wisdom by offering an education grounded in the Christian faith. What began as a small elementary and secondary school in the late 1800s has evolved into a top-tier, liberal arts, Christian university. Offering more than 70 undergraduate majors and programs, nine degree completion programs, two associate programs, and 12 graduate programs. With programs presented on campus, online and on site at 17 locations throughout Michigan and in Ohio, the University continues to meet the growing needs of its students.