"University Program Associate"

University Program Associate

Company:
North Carolina State University

Job Location:

Category:
Other Administrative Positions

Type:
Full-Time

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Department: 120101 - College of Design

Location: Raleigh, NC

Essential Job Duties:
This position will work closely with and support the academic unit head for the Department of Landscape and Environmental Planning. The position will also collaborate with and back-up the Program Associate for the School of Architecture, Media Art and Graphic and Experience Design and Industrial Design. Additionally, the position will collaborate with the College's centralized student office, budget and fund-raising administration departments.

Responsibilities:

• Serve as support to the academic unit head
• Manage the academic unit head's calendar and schedule appointments based on operational knowledge, responsibilities and issues of importance within the college and department.
• Work with the department head on workflows related to faculty and student hires, budget reconciliation, course schedules, academic calendar, travel, and event planning.
• Actively identify/resolve issues that affect the academic units
• Work closely with the unit head to develop multifaceted reports which impact accreditation efforts, faculty and program assessment, faculty searches, and other curricular activities
• Serve as primary contact for written/verbal communications regarding programmatic issues on behalf of the academic unit head
• Collaborate with staff in College's centralized support offices, dean's office, graduate program coordinators, faculty, and other University administrative offices

Other Work/Responsibilities:

• Participate in the College of Design as an active colleague, work independently, and as part of the administrative team in support of the four academic heads.
• Provide backup support to the Executive Assistant to the Dean as needed.
• Provide reception area coverage in the Dean's Office as needed.
• Other duties as assigned.

Minimum Experience/Education:
Bachelor's degree; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.

Required Qualifications:

• Professional administrative experience with a strong ability to work independently, exercise sound judgment, discretion, and maintain confidentiality.
• Excellent organizational, time management, and planning skills, including the creation and implementation of weekly agendas to support daily and weekly workflows.
• Strong written and verbal communication skills, with the ability to navigate conflict, adapt to shifting priorities, and communicate effectively in a collaborative environment.
• Proven ability to work collaboratively with faculty, department heads, and colleagues, contributing to team-based tasks and shared goals.
• Proficiency in digital tools, including Microsoft Office Suite (Word, PowerPoint, Excel) and Google Workspace (Docs, Sheets, Slides, Forms), with the ability to manage and maintain Google and other structured file systems according to department and university structures.
• Ability to contribute to and maintain Google Drive file management systems
• Experience in financial and budget-related administrative tasks, such as processing purchase orders/invoices, reconciling budgets, and assisting with departmental budget/financial projections and documentation.
• Capable of supporting academic operations, including recording meeting minutes for faculty or department meetings and providing general support aligned with department goals.

Preferred Qualifications:

• Professional administrative experience with the ability to work independently while exercising sound judgment, discretion, and maintaining confidentiality.
• Strong organizational, planning, and time-management skills, including managing workflows, agendas, and competing priorities in a fast-paced environment.
• Excellent written and verbal communication skills with the ability to collaborate effectively, navigate conflict, and support faculty, leadership, and team-based initiatives.
• Proficiency in digital tools, including Google Workspace (Docs, Sheets, Slides, Forms), with experience maintaining structured file systems and supporting collaborative document management. Familiarity with MyPack Portal and Microsoft Office is a plus.
• Experience supporting financial and academic operations, including processing, purchasing and budget documentation, reconciling accounts, recording meeting minutes, and providing administrative support aligned with departmental goals.

Required license or certification:
N/A

Position Number: 00109411

AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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