"University Program Specialist (Graduation Navigator)"

Job Details

Position Information

Position Title:
University Program Specialist (Graduation Navigator)

Working Title:
Graduation Navigator

Position Number:
000585,000586,000587

Full-time or Part-time:
Full Time

Time Limited Position:
No

Number of Vacancies:
3

Department:
Strategic Enrollment and Student Success

Posting Number:
0402564

SHRA/EHRA:
SHRA

Job Category:
Professional

Hiring Range:
$36,381.00 - $46,156.00

Overall Position Competency:
Contributing

Primary Purpose of the Organization:

The Division of Academic Affairs offers high-quality programs that prepare graduates to assume responsible leadership and service roles in professions and communities in southeastern North Carolina and beyond. Through engaging instruction, enriching educational experiences, and strong academic support services, the division promotes the success of all students, including students of color, students from diverse socio-economic backgrounds, adult learners, and military-affiliated students. The division supports research initiatives and creative activities that serve the needs of the region and state, strengthen programs and student learning, and enhance faculty expertise and accomplishment. In collaboration with community organizations, the military, and other educational institutions — including international partners – the division increases access to higher education; provides service learning and educational enrichment opportunities; strengthens graduates’ preparation for success in careers and graduate/professional education; promotes economic development and enhances the intellectual and cultural climate of the university and region. The Division of Academic Affairs promotes continuous improvement through effective planning, assessment, and use of assessment results for improvement.

Primary Purpose of the Position:

The Graduation Navigator is responsible for assisting students in all aspects of graduation. This position assists students with navigating the university’s academic policies, which will increase retention and graduation rates. Responsibilities include, but are not limited to, individual advising sessions, assisting students with declaring and changing majors, academic progress discussions, development of academic goals, and directing students to campus resources to support academic success. This position works with departments within the academic affairs and student affairs divisions, including admissions, financial aid, registrar, counseling center, student engagement, and department chairs. The Graduation Navigator is required to know about all undergraduate university programs. The successful candidate will have an excellent knowledge of university academic policies and can recommend appropriate course substitutions or adjustments for every undergraduate degree program. The Graduation Navigator will meet regularly with Academic Advisors to remain knowledgeable of program requirements and any program changes. The Graduation Navigator will work with the Lead Student Success Coordinator and the Assistant Vice Chancellor for Student Success to develop programs and practices that will identify and correct challenges to degree completion.

This announcement encompasses multiple vacancies. All individuals who submit an application will be considered for each available positions.

Minimum Education and Experience Requirements:

Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Knowledge skills and abilities:

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent understanding and operational abilities with budget processes.
• Ability to function well in a high-paced and high-pressure environment.
• Proficiency in Microsoft Office Suite or similar software, with the ability to learn new or updated software.
• Self-motivated and adaptable.
• Friendly and helpful.
• Excellent time management skills.

Preferred Qualifications:

• Master’s degree.
• Community college, academic advising, academic coaching, or student success coaching experience

Special Instructions to Applicants:

This is a repost all candidates who previously applied are still under consideration. Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”

Notice to Applicants:

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

Closing Date:
12/16/2025

Open Until Filled:
No

Other Information:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

EEO Statement:

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran's Statement:

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Quick Link
https://jobs.uncfsu.edu/postings/27752

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How many years experience do you have working with student success programs in a higher education setting?
   • 0
   • Less than one year
   • One to two years
   • Two to three years
   • Three or more years
2. * Please describe your experience working with student success programs in a higher education setting.
   (Open Ended Question)

Optional & Required Documents
Required Documents

1. Cover Letter
2. Resume/Curriculum Vitae

Optional Documents

1. Other Document
2. Unofficial Transcripts (Official Transcripts and Official International Course-by-Course Evaluations Due Upon Hire)