Usher - Temporary

Job Description Summary

Penn Live Arts (PLA) at the University of Pennsylvania is seeking enthusiastic customer service oriented part-time Ushers to join PLA's Front of House team. Ushers play a significant role in the FOH department, offering the highest level of customer service for any patron, artist, client or visiting member of the public.

Responsibilities:

• Way finding
• Ticket taking
• Seating patrons
• Passing out programs
• Enforcing theatre/building policies
• Assisting patrons with accessibility needs
• Overseeing load in and load out of Rental set-up
• Other duties as needed

Qualifications:

Qualified applicants have a friendly and professional demeanor, excellent customer services skills, enjoying being part of a team, and an ability to multi-task and work well under pressure. PLA events will primarily take place at the Annenberg Center for the Performing Arts, but there may be off-site shifts, as well.

Usher shifts occur mostly nights and weekends, but availability during the day is a plus. We encourage all applicants with a unique perspective to apply, including Students, Artists, Working Professionals, Career Changers and so forth. We are committed to diversity in all areas both on stage and in Front of House. Please note: The position requires one to stand for long periods of time, may require late nights or weekends and occasional heavy lifting. Parking is not free on the University of Pennsylvania campus.