"VA Certifying Officer"

Job Description

VA Certifying Officer

Job ID: 289787

Location: Statesboro, Georgia; Georgia Southern - Savannah

Full/Part Time: Full Time

Regular/Temporary: Regular

About Us

Join Our Team at Georgia Southern!

Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelor's, master's and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds!

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.

To learn more about Georgia Southern's Vision, Mission and Values please click here: https://president.georgiasouthern.edu/performance-excellence/mission-values/

Location

Statesboro Campus - Statesboro, GA OR Armstrong Campus - Savannah, GA

Department Information

Military Services

Job Summary

Reporting to the Georgia Southern University Director of Military & Veteran Services, the VA Certifying Officer is the primary point of contact and representative in the Certification of Veteran's Administration (VA) and Military educational benefits.

Responsibilities

• Review, evaluate, and verify student records to determine eligibility for VA and TA educational benefits
• Certify veteran student education benefits, process active-duty tuition assistance, and provide education training plans and tuition breakdowns for MyCAA applications
• Provide technical assistance to potential and current students seeking VA and Military educational benefits
• Serve as a liaison to key resource departments related to military-connected students
• Enter and update military-connected student codes and information in Banner
• Prepare and maintain required reports and documentation in accordance with State Approving Agency (SAA) policy and audit guidelines
• Participate in community and civic outreach programs and external agency engagement efforts in support of the University's vision for military-affiliated students
• Travel to military installations and relevant events in the community
• Liberty Campus: Integrate and participate with the leadership at the Liberty campus for day-to-day operations

Required Qualifications

Educational Requirements

• Associate's Degree

Required Experience

• Three (3) or more years of related work experience

Preferred Qualifications

Additional Preferred Qualifications

• Knowledgeable about active-duty military education, experience and training and their relation to a higher education curriculum

Preferred Experience

• One (1) or more years of experience processing military and veteran education benefits
• Experience with VA-Once, GoArmyEd, and MyCAA

Proposed Salary

$20.70 - $20.91 per hour

This is a non-exempt position paid on a biweekly basis.

Required Documents to Attach

• Resume
• Cover Letter
• Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Ability to maintain confidentiality and secure sensitive information
• Ability to make independent judgment and communicate decisions
• Ability to work independently and collaboratively

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

SKILLS

• Effective communication (verbal and written), organizational and human relations skills
• Effective prioritization, time management, detail orientation, and problem-solving skills

Apply Before Date

September 10, 2025

Application review may begin on September 1, 2025

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu.

For technical support, please call the USG Service Desk at (877) 251-2644, or email support@usg.edu.