VA School Certifying Official
About Us
Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.
As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.
In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.
Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth.
Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders.
Job Summary
The VA (Veterans Affairs) School Certifying Official is responsible for maintaining VA certifications for the GGC campus. The Certifying Official will ensure all VA benefits are processed within VA policy guidelines and institutional procedures. This individual is expected to play a key role in fostering a positive work environment with the expectation of continuous improvement and first-class customer service. Collaborative and team-oriented skills with a commitment to student success are essential attributes for this position. The position requires a high level of ethics in the counseling of students.
Responsibilities
- Administer the US Department of Veterans Affairs (VA) educational benefits at Georgia Gwinnett College, reporting relevant student data for processing to access VA education funding.
- Certify VA education benefits while maintaining knowledge of beneficiary eligibility requirements; adjust, amend, and terminate VA certifications accordingly to reflect current student course load, and verify that enrollment certifications comply with degree plan requirements.
- Maintain records of VA students and other eligible persons (38 CFR 21.4253 or 21.4254) and ensure records requested by VA or update State Approving Agency (SAA) are available for inspection (38 CFR 21.4209).
- Assist military-affiliated students in applying for VA education benefits, serving as the primary point of contact for questions from students, VA representatives, and third-party stakeholders.
- Prepare emails, reports, and business correspondence efficiently and professionally, operating autonomously in key job responsibilities, and prioritizing workload to successfully perform daily tasks promptly.
- Reconcile accounting data provided by Student Accounts with VA benefits and multiple funding sources; prepare operational tracking reports as requested by management.
- Work in partnership with colleagues, faculty, institutional leadership, and external organizations to provide support for our military-affiliated student population.
- Update supervisors as needed on any internal concerns that may affect service to VA students.
- Other duties as assigned, such as participating in projects that support enrollment management services goals of the college.
Required Qualifications
- High School or GED
- 1 year of relevant work experience.
- 1 year of customer service experience.
Preferred Qualifications
- 2 Year / Associate Degree
- 1 year of higher education/enrollment management experience
Proposed Salary
34,800 - 41,700
Salary offer will be dependent on candidate's experience and qualifications, internal equity considerations, budget availability, and salary administration guidelines.
Knowledge, Skills, & Abilities
- Comply with all Federal, State, accreditation, and institutional policies and procedures.
- Use critical thinking and problem-solving skills to reply to student inquiries, troubleshoot issues, and resolve complex problems.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Conditions of Employment
Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Equal Employment Opportunity
Georgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).
For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at (678) 407.5746 or email hr@ggc.edu.
Background Check
Position of Trust
Other Information
Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.
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