Vice President for Enrollment Management & Student Success

POSITION DETAILS

About Bronx Community College

Bronx Community College (BCC) serves a richly diverse community of more than 10,500 matriculated and non-matriculated students representing over 120 countries. Established in 1957, BCC is situated on a tranquil and picturesque 44-acre historic campus in the University Heights section of the Bronx, overlooking the Harlem River.

The College offers more than 40 academic programs that provide pathways to four-year degrees and meaningful careers. Designated as a National Historic Landmark and home to the nation’s first Hall of Fame, BCC reflects a legacy of innovation, ambition, and achievement.

With dedicated faculty, strong student support services, flexible learning opportunities, and an environment where education truly transforms lives, Bronx Community College is a place where students thrive and futures are shaped. At BCC, we redefine what is possible.

About the Opportunity

Reporting directly to the President, the Vice President for Enrollment Management & Student Success (VPEMSS) serves as the chief enrollment and student success officer for Bronx Community College (BCC). This role provides visionary, equity-driven, and data-informed leadership across all enrollments, advising, retention, student engagement, and student development initiatives—from recruitment through graduation.

The VPEMSS leads a comprehensive division that integrates the full student lifecycle, including admissions, financial aid, enrollment operations, retention strategy, student life, judicial affairs, holistic supports, athletics, childcare, and registrar services. The goal is to create a seamless, student-centered experience aligned with the mission and priorities of Bronx Community College and the City University of New York (CUNY).

The Vice President oversees the following functional areas:

• Office of Enrollment Management & Retention
• Office of Student Success
• Office of the Registrar
• Early Child Care Center
• Athletics Administration
• Academic Advising & Holistic Supports

As a key member of the President’s Cabinet, the VPEMSS collaborates closely with Academic Affairs, Administration & Finance, Workforce Development, Institutional Research, and Marketing & Communications to design, implement, and assess college-wide strategies that promote student belonging, increase enrollment, improve retention and degree completion, and strengthen the overall student experience.

Key Responsibilities

• Develop and lead the College’s Strategic Enrollment Management (SEM) Plan, ensuring alignment with CUNY enrollment priorities and BCC’s strategic plan, Bronx Renaissance 2031.
• Provide executive leadership across the full enrollment continuum, including recruitment, admissions, advising, financial aid optimization, onboarding, registration, degree auditing, and pathways to graduation.
• Advance evidence-based student success and retention initiatives, leveraging national best practices and CUNY frameworks such as the Student Experience Survey, CUNY Reconnect, Transfer Success initiatives, and Student Success Innovations.
• Utilize advanced data analytics and CUNY systems (SLATE, EAB Navigate, DegreeWorks, CUNYfirst, Coursedog, Tableau, Power BI, and CUNY dashboards) to evaluate enrollment trends, monitor student progress, and address equity gaps in persistence and completion.
• Promote a culture of belonging and engagement by aligning Student Life, Athletics, Veterans Services, Disability Services, and holistic supports with student needs and inclusive excellence goals.
• Provide leadership and oversight for the Registrar’s Office, ensuring accuracy, compliance, timely reporting, and efficient academic operations.
• Guide the Early Child Care Center in supporting student parents, promoting family-friendly retention strategies, and ensuring compliance with NYC and New York State regulations.
• Strengthen K–12 pathways and community partnerships, including collaborations with Bronx public schools, community-based organizations, and regional partners to expand pipeline initiatives and dual enrollment opportunities.
• Collaborate with the Vice President for Administration & Finance to ensure strategic resource allocation, effective budget planning, organizational efficiency, and continuous process improvement.
• Partner with Marketing & Communications to design, implement, and assess targeted student communications, recruitment campaigns, yield strategies, and re-engagement outreach.
• Ensure compliance with federal, state, and CUNY policies, including Title IV, ADA, Title IX, NYSED, NJCAA, and student conduct regulations.
• Lead crisis management efforts, including student case escalation and cross-campus coordination for student support concerns, ensuring compassionate, timely, and student-centered responses.
• Represent the College on CUNY-wide committees and in external partnerships, advocating for initiatives, policies, and resources that advance enrollment, retention, student success, and institutional excellence.
• Perform other duties as assigned by the President.

QUALIFICATIONS

This position is part of the City University of New York (CUNY) Executive Compensation Plan.

A minimum of a bachelor’s degree and eight (8) years of related executive or senior leadership experience is required.

Preferred Qualifications

• A master’s degree from an accredited institution is required; a doctorate in higher education, public administration, student affairs, or a related field is strongly preferred.
• Ten (10) or more years of progressively responsible leadership experience in enrollment management, student success, student affairs, or academic administration.
• Demonstrated expertise in student development theory, retention research, enrollment management methodologies, and equity-centered student success practices.
• Experience working within a large public higher education system; knowledge of CUNY policies, processes, and systems is strongly preferred.
• Advanced proficiency in student success and enrollment technologies, including SLATE, EAB Navigate, DegreeWorks, CUNYfirst, Coursedog, Tableau, Power BI, or similar platforms.
• Proven ability to lead large, diverse teams, with demonstrated skills in organizational change, strategic planning, and continuous improvement.
• Demonstrated success in budget management, resource allocation, and innovation within complex institutional environments.
• Exceptional communication, relationship-building, and coalition-building skills.
• Evidence of a deep commitment to equity, inclusion, social mobility, and culturally responsive, student-centered leadership.
• A successful record of cross-divisional collaboration to advance shared goals in enrollment, retention, student engagement, and degree completion.