Weekend Library Manager

Position Summary

The Weekend Library Manager position has 2 overall purposes:

1) The oversight of the library facility, services, and personnel nights and weekends.
2) The related management and provision of functions related to library services offered in the library and on campus.

This position works closely with the Facilities Team, Department Head and Library Administration to coordinate services in a manner that provides effective and efficient library operations in the absence of administrative management.

During the Libraries’ renovation, anticipated to be complete in early 2028, hours for this position are Sundays 9 am–6 pm, Mondays and Tuesdays 1-10 pm, Fridays 11 am–7:00 pm, and Saturdays 9 am–7 pm with different shifts when the library does not operate on the regular schedule. Post-renovation library hours and hours for this position are yet to be determined.

Minimum Qualifications

HIGH SCHOOL DIPLOMA OR EQUIVALENCY AND TWO YEARS OF EXPERIENCE IN LIBRARY SERVICES, OFFICE SUPPORT, OR RELATED FIELD; OR EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE.

Preferred Qualifications

• 2 years of experience in library public service and stacks operations, and supervision of employees.
• Familiarity with the services, spaces, technology, and collections provided in a modern library environment.
• Ability to interpret and explain a wide variety of policies and procedures, varying from basic to complex, to the public, and to exercise independent judgment.
• Computing skills, including familiarity across operating systems and fluency with office applications, as well as comfort troubleshooting both familiar and new technology.
• Attention to detail, time-management, and organizational skills.
• Very good written and oral communication skills.
• Excellent interpersonal skills and ability to establish and maintain effective work relationships.
• Ability to work independently as well as a team member.
• Strong problem-solving skills.
• Ability to meet high service standards in all interactions (in-person, by telephone, via e-mail or online).
• Demonstrated ability to locate, analyze, and interpret data contained in complex online systems, such as scholarly databases or integrated library systems.
• Experience creating work process documentation, spreadsheets, and signage.

Key Responsibility: Library Services Management

Essential Tasks:

• Serves as the manager on duty for all library service desks and stacks operations, and for all library personnel during evening/weekend shifts.
• Ensures that patron services including circulation, reference, resource, and computer assistance are provided in a courteous and professional manner.
• Ensures that stacks operations are carried out as planned, and that service standards are being met.
• Explains and interprets policies and services to patrons and employees.
• Complies with library, university, state, and federal policies regarding employment and supervision.
• Provides services as scheduled at the Checkout Desk and fills in at other desks as necessary.
• Handles non-routine situations and inquiries referred by other employees.
• Takes initiative in resolving circulation, reference, resource, computer and facility issues and problems that occur during shifts; documents and reports them to the appropriate personnel for follow up.
• Participates in direction, planning, and execution of public service and stacks operations, projects, and services.
• Assists in development of processes, procedures, and workflows.
• Manages library lost and found processes, locker assignments, and circulating key collection.
• Manages departmental supply stocks.
• Assists in the transit of materials.
• Being sensitive to situations and conversational queues, engages potential library donors by providing information and answering questions related to library projects and needs.
• Provides scheduled and impromptu tours.
• Connects potential donors with appropriate personnel.

Key Responsibility: Library Facilities Management

Essential Tasks:

• Serves as the manager on duty for facility and safety operations and library personnel during weekend/evening shifts.
• Identifies, manages and reports safety, security and facility issues to appropriate personnel and follows up on outstanding issues.
• Handles non-routine situations and inquiries reported by library employees working in all areas of the facility.
• Leads building evacuations in emergencies and manages inclement weather closings and shelter in place situations.
• Works closely with campus police and security officers.
• Opens and closes the facility according to guidelines.
• Works closely with the Facilities Team and staff in the library administration to coordinate work related to library facilities and events.
• Manages projects related to facilities work.
• Serves as the main evening/weekend contact for contractors, vendors, and campus facility operations personnel doing work in the building and for library departments, event organizers, student groups, and vendors to coordinate efforts related to the use of library spaces for events.
• Oversees activities related to events set up and break down and housekeeping efforts.
• Creates and installs library signage related to operational hours, facility issues, and temporary activities going on in and around the building.
• Manages building door lock schedules.
• Participates on teams that coordinate library services, collections and facilities in a manner that allows the library to provide a safe and inviting environment for productive research, study and collaboration for all users.
• Stays abreast of facility and safety practices according to OSHA, State, University, and Library standards.
• Ensures that ADA standards are met.
• Serves as key operator for the libraries’ public technology equipment.
• Assists users and staff with issues related to software applications, hardware and networks, printers, scanners, photocopiers, and device charging stations that others cannot resolve.
• Troubleshoots issues with Access Services’ circulating technology during weekend/evening shifts.
• Ensures that issues are documented and reported appropriately.
• Participates in building surveys and inspections of facility, furnishings, equipment, and resources.
• Stages and resets furniture placement.
• Identifies, remedies, and reports issues and concerns to appropriate personnel.

Key Responsibility: Student Employee Management

Essential Tasks:

• Coordinates with the Desk and Stacks Teams to recruit, hire, train, schedule, monitor attendance, keep time records, and evaluate student employees.
• Works collaboratively among departmental staff and staff in the Student Employment Office, Financial Aid Office, Payroll Services, and Library Administration to provide related processes for all student employees in the department.
• Supervises the work of student employees and assists them in applying policies and procedures.
• Resolves issues referred by student employees.
• Coordinates with Desk & Stacks Managers to create and manage student work schedules and daily task assignments.
• Makes recommendations regarding staffing levels.
• Adheres to & enforces all library, University, State, and federal employment regulations.
• Documents and reports work procedure, policy, and attendance issues to the appropriate personnel.

Key Responsibility: Other duties as assigned

Essential Tasks:

• Other duties as assigned.