Job Summary

This position will be responsible for executing an academic advisement strategy that supports the retention, progression, and graduation of students across several degree programs in Clayton State University's Center for Advising and Retention.

Serve as a front line contact for undergraduate students, providing academic advising to drive engagement and empower students to achieve their academic and career goals. Build formative relationships with students by interpreting information concerning course descriptions, program requirements, prerequisites, and registration procedures. Play a vital role in maximizing undergraduate students' persistence to graduation. The Advisor offers excellent customer service and high-quality advising assistance to students.

Responsibilities

• Monitors, advises, and tracks the retention, progression, and graduation of all students within assigned population.
• Execute and evaluate campaigns in collaboration with the Assistant Director and/or Director.
• Provides fundamental level support while advising on academic, career, and life goals.
• Make resolution recommendations on academic advising matters to the Assistant Director.
• Advise students regarding academic programs, curricula, and course selections.
• Maintains updated student files throughout their academic careers and makes changes to records as necessary.
• Disseminates information on university policies and procedures to faculty, parents, students, etc.
• Provides assistance and advisement to students in the areas of program admission requirements, registration, probation, academic suspension, and other academic policies and procedures.
• Conducts orientation sessions for groups of incoming students.
• Conducts informational outreach to various classes and/or student groups.
• Audits student records for curriculum, major, and graduation requirements.
• Follows up with advising students who have obtained failing midterm and final grades.
• Compares transcripts with entrance and graduation requirements, and advises students on appropriate actions.
• Refers students with academic discrepancies to proper officials for further action.
• Assists in the preparation of special reports relating to enrollment and related matters.
• Evaluates and maintains student records for degree requirements using the academic evaluation system.
• Monitors student registration activities and academic performance/progress.
• Coordinates communications to students regarding course scheduling, core and major requirements, academic resources, etc.
• Participates in college or institutional student success initiatives.

Required Qualifications

• One (1) or more years of related work experience, preferably in higher education.
• Bachelor's degree with 3-5 years in higher education.

Preferred Qualifications

• Master's degree.

Knowledge, Skills, & Abilities

• Knowledge of student information systems (for example, BANNER) is preferred.
• Knowledge of academic fields for advising disciplines, Microsoft Office Suite, and familiarity with Degree Audit tools (DegreeWorks is preferred).
• Excellent oral and written communication skills, with effective organizational skills and time management skills.
• Ability to work independently with minimal supervision as well as cooperatively and diplomatically with superiors, peers, students, and outside agencies.
• Ability to adapt to a variety of student needs and academic situations.
• Ability to work flexible schedules (some evenings and Saturdays are required).
• Ability to encourage and motivate students to overcome obstacles and achieve goals.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at <https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct>.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at <https://www.usg.edu/policymanual/section6/C2653>.

Institutional Values

Clayton State University will have a positive impact on the State of Georgia and beyond by serving students and the community through broadening access to high-quality education and advancing workforce development. Our statement of core values is adaptability, collaboration, excellence, integrity, and people-centered. Each Clayton State University community member is responsible for demonstrating and upholding these standards. More details on Clayton State's Statement of Core Values and Code of Conduct can be found online at <https://www.clayton.edu/strategic-plan/mission-vision-values> and <https://www.clayton.edu/human-resources/current-employees/resources-policies>.

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation, including a criminal background check demonstrating eligibility for employment with Clayton State University, as determined by Clayton State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug and alcohol screening. Candidate must disclose potential, actual, or apparent conflicts of interest in compliance.

Offers are made expressly subject to the applicable federal and state laws, statutes, rules, and regulations of this institution and the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Clayton State University is an equal employment, equal access, and equal educational opportunity and affirmative action institution. It is the policy of the University to recruit, hire, train, promote, and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity, or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, AREA, ADA, E.O. 11246, and Rev. Proc. 75-50). Clayton State University is an Affirmative Action/Equal Opportunity Institution. For questions or more detailed information regarding this policy, please contact the Clayton State University Office of Human Resources at (678) 466-4230. For individuals requiring disability-related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at (678) 466-5445.

Clery Disclosure

This position may be considered a Campus Security Authority, CSA. A Campus Security Authority is a Clery-specific term that encompasses certain departments, groups, and individual employees who have a duty to report crimes they become aware of, as defined by the Clery Act.