"Academic Technology Project Manager, Office of Academic Technology"

Position Details

The Office of Academic Innovation (OAI) at CUNY supports and advances teaching and learning across the University by providing leadership, resources, and strategic guidance on academic technology and innovation. As part of the Office of Academic Affairs, OAI collaborates with CUNY’s colleges to scale effective practices, manage system-wide academic technology initiatives, and explore emerging tools and pedagogies that promote student success, equity, and institutional excellence. OAI consists of three groups: CUNY Online, Office of Academic Technology, and Office of Artificial Intelligence.

Reporting to the Director of Academic Technology Projects, the Academic Technology Project Manager manages initiatives that enhance teaching, learning, and faculty development through the adoption of instructional technologies. This role is crucial in carrying out all phases of the academic technology projects portfolio, planning, implementation, adoption, and evaluation, while working collaboratively with faculty, instructional designers, campus leaders, Central Office administrators and teams such as Computing and Information Services (CIS) and Procurement, and external partners.

In addition to the CUNY Title Overview information, other key duties include, but will not be limited to the following:

• Develop and manage detailed project plans, including timelines, milestones, dependencies, and deliverables, ensuring timely execution in collaboration with project team members.
• Manage cross-functional project execution in close collaboration with technical teams, business units, and change management staff to align technology delivery with user readiness.
• Support vendor engagement by monitoring performance, tracking deliverables, and escalating issues as needed to ensure compliance with service-level agreements (SLAs).
• Facilitate communications among stakeholders to maintain alignment, document decisions, and ensure accountability throughout the project lifecycle.
• Monitor project risks and issues, escalating blockers to the Director when necessary, and implementing mitigation steps to sustain progress.
• Track and report progress using dashboards, documentation, and regular updates for leadership, focusing on budget, scope, and schedule adherence.
• Integrate evaluation strategies into project planning, collecting usage data, feedback, and success metrics post-implementation in partnership with evaluation staff.
• Conduct project closeouts and retrospectives to capture lessons learned, archive documentation, and recommend improvements to future workflows.
• Manage activities such as faculty training, user acceptance testing (UAT), quality assurance reviews, and change management efforts to support successful adoption.
• Analyze instructional processes and technology use across campuses to identify challenges, gaps, and opportunities for improving teaching and learning outcomes.
• Other duties as assigned.

Notes: Until further notice, this position is eligible for a hybrid work schedule. Occasional travel may be required to CUNY campuses across the 5 boroughs.

Qualifications

Minimum: Bachelor’s degree and six years’ related experience required.

Preferred: PMP certification. Demonstrated experience managing academic technology projects in higher education, such as CRM and SIS platforms, instructional tools, and faculty development initiatives. Master’s degree in Higher Education Administration, Instructional Technology, Educational Technology, or a related field. Working experience and knowledge with project management methodologies (e.g., Agile, PMP, Prince2) and tools (e.g., MS Project). Strong knowledge of instructional design principles, digital pedagogy, and accessibility standards. Experience developing training programs, workshops, or resources to support technology adoption in teaching and learning. Excellent organizational, analytical, and communication skills, with the ability to present technical information clearly to non-technical audiences. Ability to manage multiple projects with competing priorities while maintaining a focus on on-time delivery, measurable outcomes, and user needs.

CUNY Title Overview

Collaborates with faculty and other educators to help integrate technology into teaching and learning activities. Evaluates faculty requirements for training and development on instructional technologies, and prepares appropriate learning programs, seminars, and materials. Consults with individual faculty to enhance their use of technology for teaching and learning. Keeps the College community abreast of developments in instructional technology. Recommends improvements to College and University-wide instructional systems using a variety of technologies. Serves as project manager and designer for the evaluation and implementation of new instructional technologies. May manage a staff of technology professionals. Performs related duties as assigned.

Job Title Name: IT Academic Applications Manager

CUNY Title: Higher Education Associate

FLSA: Exempt

Compensation and Benefits

The salary range is $106,439 - $114,353 commensurate with credentials, education, and experience. CUNY’s benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off.

How to Apply

For full consideration, submit a cover letter and resume online via CUNY’s web-based job system, addressing how your experience and credentials meet the responsibilities and qualifications outlined. The direct link to the job opening from external sources is: Apply Here. Closing Date: September 09, 2025.