"Administrative Assistant II (Community College Leadership Program)"

Posted: 14-Mar-26

Location: Baltimore, Maryland

Categories: Staff/Administrative

Internal Number: 8566

The Administrative Assistant II oversees routine and advanced duties for the program. This position supports the program director, faculty, and students enrolled in the program. Responsibilities include: overseeing the grant budget and purchasing card, taking and disseminating meeting minutes, preparing purchase orders, drafting correspondence, proofing documents, coordinating meetings, overseeing the DocuSign process for the program, scheduling meetings and student defenses, creating and maintaining electronic and physical files, answering the telephone, greeting guests, collecting and distributing mail, managing travel arrangements, ordering supplies, oversee the course scheduling and registration process, and other duties as assigned.

The Administrative Assistant II will also provide operational support, assist with the development of program reporting and evaluations, and interpret University and program guidelines and policies to ensure program compliance.

Duties & Responsibilities:

• Provides a wide range of office administration and support to the Director and the CCLP program.
• Provides exceptional customer service to all potential students, current students, and alumni. Serve as principal administrative contact with university constituents and external contacts.
• Supports program operations by maintaining office systems.
• Reconciles the program budget and financial records monthly.
• Manages relationships with national associations, vendors, and other service providers.
• Plans and implements the office system layouts.
• Creates, optimizes. and updates flowcharts and reports.
• Receives incoming mail and deliveries, manages outgoing mail.
• Supports enrollment process for M.Ed., Ed.D, and Ph.D
• Monitors and maintains supply requisitions and equipment procurement.
• Creates and submits employee contracts.
• Utilizing the university?s database and other reporting platforms to generate reports.
• Troubleshot with doctoral and master?s degree students (dissertation defense preparation, submission of required forms related to dissertation, registration, change of grade concerns, advising, etc.).
• Arranges official travel for the director and program faculty and staff. Performs required administrative follow-up and recordkeeping.
• Coordinates all office equipment placement and installation with IT department.
• Assist with the data gathering and reports on student enrollment, retention, and graduation.
• Assist with the maintenance of the CCLP student database.
• Creates, updates, and maintains semester scheduling.
• Enters, updates, and retrieves information stored in files and databases; customizes special reports.
• Maintains strict confidentiality of sensitive information (student records, personnel matters).
• Ability to project a professional and positive image; to understand and follow oral and written instructions
• All other duties as assigned.

About Morgan State University

Morgan State University is the largest historically black college (HBCU) in Baltimore, Maryland and is Maryland's designated public urban university. Our University offers a dynamic and vibrant environment that encourages a culture of contribution and collaboration. We are always looking to expand our network of professionals who are committed to excellence and strive to provide the best environment for our students.