Administrative Operations Coordinator

Job Description

The Administrative Operations Coordinator (AOC) serves as a central operational leader within the School of Design, providing comprehensive administrative, scheduling, and programmatic support across multiple academic programs. Reporting to the School Director, this position ensures the effective execution of academic scheduling, administrative processes, events, and external engagement activities. The AOC works collaboratively with program chairs, faculty, staff, students, and external stakeholders to maintain efficient, accurate, and policy-compliant operations in a dynamic and multidisciplinary academic environment.

Required Qualifications

• Bachelor's degree in business administration, public administration, higher education, or a related field, or equivalent experience.
• Demonstrated experience in administrative coordination or operations support in a complex organizational environment.
• Strong organizational, communication, and problem-solving skills.
• Demonstrated ability to manage multiple priorities, maintain confidentiality, and ensure accuracy.
• Experience with standard administrative systems (e.g., scheduling, records management, financial processes).

Preferred Qualifications

• Experience in higher education administration.
• Familiarity with university systems (e.g., Banner, CMS platforms).
• Experience supervising student employees or support staff.
• Experience with event planning, communications, or web content management.