Administrative Specialist

Job Summary:

The Administrative Specialist works closely with the Director of Access & Neurodiverse Student Success [ANSS] to support the administrative and operational needs of the Office. The Specialist primarily supports the daily operations of the Testing Center for students with declared accommodations and student-athletes.

Who we are:

Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges. We cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application. Our strategic plan, RPI Forward, charts a pioneering course for the next era of RPI. Explore the RPI Forward plan. ↗︎

Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world.

With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth.

Minimum Qualifications:

• High School Diploma or equivalent
• 3 or more years relevant experience

Relevant combinations of education, training and experience may be considered.

Preferred Qualifications:

• Associate's Degree
• Experience in a related college or university setting

Minimum Knowledge, Skills, and Abilities:

• Ability to work with minimum supervision and independently but also as part of a team
• Requires excellent communication, organizational, and interpersonal skills
• Ability to compose correspondence and reports
• Requires good problem solving skills involving multiple variables in complex situations
• Must possess the skills necessary to deliver exemplary customer service
• Demonstrated proficiency in MS Office (word, excel, access, Outlook)
• Requires ability to prioritize work and to handle several tasks simultaneously
• Ability to perform basic financial functions
• Ability to work in fast paced environment
• Strong attention to detail

Representative Job Duties:

• Assist and support the Access & Neurodiverse Students Success Office in the daily operation of the office under the direction of the . Monitor activities and projects to facilitate accomplishment of objectives.
• Oversee the daily operations of the Institute Testing Center to ensure compliance with testing accommodations and Institute policies. Manage the scheduling of exams for students with declared accommodations and student athletes, ensuring alignment with academic schedule, testing needs, and deadlines. Confirm testing accommodations are implemented per the approved student plans.
• Serve as the liaison with the faculty and Schools to secure tests, communicate special accommodations, and ensure timely return of exams.
• Coordinate with coaches, the Athletic Academic Advisor, and student athletes to meet the needs of student athletes that require flexible test scheduling.
• Collaborate with the Division of the Chief Information Officer (DotCIO) for technology support of the testing center.
• Assist the Director in reviewing and improving testing processes to ensure efficient operations to better service students. Monitor and enforce academic integrity policies during testing sessions. Report instances of misconduct.
• Order supplies and equipment through Institute systems with adherence to Institute policies and processes. Monitor purchases within established budgets and reconcile through the Banner/data warehouse system. Monitor office machines and arrange for equipment maintenance as required; research information and make recommendations for purchases of large equipment, such as printers, fax machines, copiers, etc. Sort, purge, and archive data as directed. File and track all needed FIXX requests for the Testing Center.
• Assist in organizing events, preparing reports, presentations, and briefing materials in support of ANSS.
• Maintain and organize records, data and correspondence. Serve as a contact ANSS staff who are on PTO or unavailable.
• Perform other duties as assigned.

Shift:

Business Hours: Monday - Friday

Starting Salary/Rate:

Expected hiring range: $20.40 + full benefits

Pay transparency disclosure:

The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions:

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Job Posted Date:

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information:

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).