"Administrative Support Associate - Advanced"

Administrative Support Associate - Advanced

Position Number: 922093

Full Time or Part Time: Full Time

Anticipated Recruitment Range:

Position Type:

Job Category: Staff - Office/Clerical

Organizational Unit Overview:

The Division of Student Affairs comprises over 30 departments, each responsible for providing various student support, services, and educational programs accessible to the university community. With over 300 full-time employees and over 1200 student workers, the Division supports Pirate success through environments that enhance student development, engagement, belonging, well-being, and career readiness. The Division strives to be a national leader in developing student experiences that positively transform lives and communities through work that makes students the focal point of our services, policies, and programming; creates a community where all feel safe, included, and welcomed; treats each other with dignity and civility, and recognizes every individual has rights, ideas, and beliefs; maintains open and honest interactions, and delivers high-quality programming, services, and resources through continuous reflection and improvement.

Job Duties:

The main purpose of this position is to provide administrative support for Campus Living, Department of Residence Life. It is a full-time position. Duties include, but are not limited to, corresponding with students, parents, visitors, and staff, creating various reports, records and files, and supervising 2-4 student employees. This position is supervised by the Director of Residence Life.

Public Contact: Information is given verbally and in writing to students, parents, visitors, and staff about the concerns of students residing in the halls. Questions include student location, services, referrals, and staff messages. Employee is allowed to give public information about students and schedule appointments and activities such as programs and interviews. Employee answers the telephone, uses phone mail, and email.

Composition - Employee will compose routine correspondence from given information, business manuals and reference books. The position will type drafts of reports and correspondence and compose newspaper advertising and flyers. Employee edits documents for grammar and punctuation

Files: Employee is responsible for routine filing for the office staff. The position will compile data from files into reports at the request of the Director and Assistant Directors.

Office Equipment: Employee uses computer, fax, adding machine, copy machine, and other printing equipment. The position is responsible for reporting routine maintenance problems with office equipment. This position is also responsible for using the university computer applications for student services. Employee types and edits using word processing software. In addition, the position creates signs and flyers using Print Shop and all work is reviewed by the Director.

Supervision: This position supervises, trains, and evaluates 2-4 student workers. These students work with confidential filing, projects, copying, and other assigned tasks on a daily basis

Records and Reports: Employee is the contact person for 13 Coordinators of the Department of Residence Life for computer information. Composing, typing, and mailing of routine correspondence is required. Employee develops a programmatic participation database, which allows Residence Life to monitor student attendance at activities such as: Pirate 500, King and Queen, Dining Hall Quiet Study, etc. This position will also serve as the Residence Life Case Manager for students who are mandated by Campus Living to attend counseling. This ensures that they attend/continue counseling as long as appropriate. This employee compiles annual student staff names for submission to Alumni Relations, for future foundation opportunities. In addition, this position will be responsible for the inventory of equipment purchased by Residence Life staff. The position coordinates all administrative aspects of the Zero Tolerance process. This employee serves on the Resident Assistant (RA) Recruitment and Selection Team, which interviews and submits recommendations for future RAs.

Minimum Education/Experience:

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

License or Certification Required by Statute or Regulation:

None

Preferred Experience, Skills, Training/Education:

None

Special Instructions to Applicant:

• Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write see resume on your application when completing the job duties section.
• If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
• Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
• Applicants must be currently authorized to work in the United States on a full-time basis.

Job Close Date: 1/7/2026

Open Until Filled: No

To apply, visit https://ecu.peopleadmin.com/postings/90728