"Adult Education Support Specialist (On Call)"

Position Information

Position Title: Adult Education Support Specialist (On Call)

Position Type: Staff

Full Time or Part Time: Part Time

Department: Adult Education

FLSA: Non-Exempt

Grade: 9

Hiring Salary Range: $26.26/Hourly

Union/Non Union: Non Union

Job Description Summary

Responsible for the intake, advising, registration, assessment, placement of current or potential students. Collecting and reporting student data in support of the data and assessment policies, procedures and requirements of the Adult Education Program as mandated by the federal Department of Education Office of Career, Technical, and Adult Education (OCTAE) and the Maryland Department of Labor, Licensing & Regulations (DLLR) at the Program’s campus and off-campus instructional sites in Prince George’s County.

Must be available to work Monday – Thursday, 5:30 PM to 9:30 PM.

The recruitment for this position continuous.

Minimum Qualifications

EDUCATION AND EXPERIENCE

• High school diploma or equivalent.
• Four to five years of related experience or required.
• Coursework/ certification and or specialized skills/training.
• Combination of relevant higher education and experience.

KNOWLEDGE, SKILLS AND ABILITIES

• Organizational, project management, time management, and customer service skills.
• Ability to communicate and work effectively with students and potential students from diverse cultures and backgrounds
• Ability to walk and stand extended periods of time, while supporting assessment staff during peak testing periods.
• Ability to develop and maintain cordial, cooperative working relationships.
• Good oral and written communications skills
• Proficiency with Microsoft Office and general aptitude for computer software and technology
• Strong customer service skills

Essential Duties

• Attend ongoing standardized assessment and/or student data collection/entry trainings as approved for use in Adult Education Title II programs by DLLR and OCTAE.
• Administer and proctor those standardized assessment instruments, paper and/or online, to new and prospective students including oral, listening, reading, writing and/or math assessments.
• Maintain ongoing knowledge and familiarity of those approved standardized student assessment and data instruments.
• Proficient in Excel including data entry, spreadsheet modification, familiarity and understanding of formulas.
• Ensure accuracy of data collection according to OCTAE and DLLR standards for Title II programs.
• Maintain familiarity with program policies and procedures to ensure uniform enforcement at all instructional sites.
• Verify and ensure the accuracy and completion of the entry of student data into spreadsheets and/or database according to OCTAE and DLLR standards.
• Monitor paper data during intake/entry and flag problems.
• Communicate and collaborate with the Adult Education program office.
• Maintain thorough knowledge of the Program’s rules, procedures, processes and other related programs in order to accurately respond to students’ questions
• Screen students for eligibility according to OCTAE and DLLR and rules for Adult Education Title II programs.
• Assist students in the completion of the Program’s enrollment form.
• Deliver Program’s orientation to prospective students.

Job Requirements

• Must be available to work Monday – Thursday, 5:30 p.m. to 9:30 p.m. Work schedule subject to change based on the needs of the department.
• Ability to communicate effectively in spoken and written standard English.
• As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
• A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview.

Is Background Check Required? Yes

Is the incumbent responsible for working with minor children or directly engaging with minor children on campus? No